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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,440 Reviews

2,440 Reviews of Autohaus on Edens - Service Center

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November 29, 2024

John was an excellent communicator. He continually kept me updated and always was professional in any and all dealings I had with the service dept! More

by HMETZ6681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Ken and Eddie are the best! I wouldn't drive 60 minutes each way if they were not part of the great experience! More

by MICHAELTRANKINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Tom Lood is both professional and kind. His explanations are concise to a level of which I’m able to comprehend! A special shout out to Oleg, my sales person, who is always available an More

by RNKANNE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oleg Shumulovsky
November 26, 2024

Provided excellent and reliable service. The estimate was right on the money. I am very satisfied. More

by oamount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

I love Autohaus on Edens and have been bringing my cars for Service for many years. Special call out to Alejandro, Nancy and Jim the Manager for their excellent customer service and care. Best Holiday wis More

by LADEELUK95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy and Jim the Service Manager, Alejandro Sanchez
November 26, 2024

Good location,knowlegeable service writers,they keep you informed on the status of your vehicle being serviced More

by ORDONEZ48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
November 25, 2024

Tom Lood my service consultant was excellent. Kept in touch and advocated on my behalf to be sure I was completely satisfied. The service department is great in general and has been terrific ev More

by AR_MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Great team that is very communicative and efficient. My car needs work that was performed perfectly and on time. More

by MSOLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ruscitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rosengarden
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Tom Lood is excellent. Attentive and informative. Great at communications whether by phone or text. I highly recommend Tom and Autohaus on Edens. More

by dan_braasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Took my car for Service B and found I needed to replace my engine belts. Did all that and brought car home and noticed a puddle under car in my garage. Took it back to Autohaus and they told me the Radiato More

by FRANK.SAMUEL1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Gomez
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