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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,398 Reviews

2,398 Reviews of Autohaus on Edens - Service Center

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October 05, 2023

Got new tires and I’m very satisfied with quality and of course the good price I got by applying some kind of “coupon” generously offered by Tom Lood- a service adviser whom I trust my GLE and would addres More

by bicilin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

I’ve bought or leased 3 Mercedes over the last 13 years with Autohaus and had all 3 vehicles serviced there. My service advisor has been Eddie Garcia from the start. Eddie has been the best. Responsive, pr More

by CGETTLEMAN
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Everything is very well done they did a good job thank you for your service More

by RAVASANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Dockins
October 02, 2023

Ryan and HI’s assistants always get me in and out. He answers any case related questions I may have. All in all, he’s my man. He’s a keeper! Thx Ryan More

by BRUCE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Cindy is the best! When I drive into service she greets me with smile! Very knowledgeable and professional! Thank you, Natalie Kaushansky. More

by NatalieK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Ruscitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Everything about the service department and dealership is always ‘first class’. The service techs have always gone out of their way to be helpful. I recommend the dealership to my friends. More

by kriens4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

The service center is a fast-paced environment, and everyone I worked with tried to make the experience pleasant. My only suggestion is to schedule less service appointments each day. More

by AUDREYBERISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

This was my first time at Autohaus on Eden for service. To schedule the appointment was very easy and quick. The advisor Ryan was very nice, professional and explained very well what was going on. He had t More

by RMARIN10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

It is always a pleasure to work with Ryan. He is professional, efficient and gets the job done with a smile. More

by CSPAHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

I was very satisfied with everyone in the service department. They quickly got my car serviced, arranged for transportation and did an excellent job of servicing my car. More

by VISIONSOFNANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dockins
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