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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,408 Reviews

2,408 Reviews of Autohaus on Edens - Service Center

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January 06, 2023

The service was done very well. In reasonable time. The work was explained to me prior to doing it and got my approval for doing it. well done More

by JLUBBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gross
January 05, 2023

Ken Dunway followed up and made sure everything was done correctly. Have been working with him for over 9 years and he always makes sure I am happy with the service. More

by TLUFT
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

Tom Lood is outstanding. His communication is excellent and he is very professional. The entire staff is great. I have also worked with Ryan Ahern. He is also excellent. More

by LESLIEMAGUIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

I had a great experience with Tom, he went above and beyond! Thanks so much for the quality care! More

by ELORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

Autohaus is the only MB dealer I will go to. I drive there from Chicago. I have a really enjoyable experience every visit. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

Great experience with the dealer! Proactive communication. Very friendly and helpful staff. Eddie made the whole experience very easy. More

by schendea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

Tom Lood has been a great service rep for my vehicle over now 2 years. He is always supportive with an exceptional quality of work. More

by Ha Chung
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

Eddie and team are friendly, knowledgeable and professional. Thank you kindly for caring about us. Mike More

by mikedebar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2023

I was in an accident and used the service center where I bought my Mercedes. And they told me nothing was wrong. When my husband came he showed them the broken undercarriage. And his answer was " Oh...we mu More

by Mama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

My vehicle detail wasn’t the quality I expected and my trailer hitch cover was missing afterwards. More

by OTCHEREREGINALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gross
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