BMW of Catonsville

My service Advisor Keon is pleasant & efficient. Always very knowledgeable and works you in for appointments Always very knowledgeable and works you in for appointments More

Howard was extremely helpful since I got in touch with him regarding the M4. He helped me step by step and kept in touch throughout the process. Not just Howard himself but the team at Catonsville BMW wer him regarding the M4. He helped me step by step and kept in touch throughout the process. Not just Howard himself but the team at Catonsville BMW were impeccable when it came to providing outstanding customer service. I took the trip to Catonsville BMW from NY and I was out of the dealership within two hours with my M4. Thank you Howard and Mark. Anyone looking to make their purchase at Catonsville make sure to ask for Howard. He will deliver the service you’re looking forward to! More

Howard was amazing to work with! Appreciate all of his efforts along with Mark in finance! Appreciate all of his efforts along with Mark in finance! More

Amazing team and staff! Mark is the man with the plan! The minute you walk in you will be welcomed and taken care. Thank you team BMW of Cattonsville. Mark is the man with the plan! The minute you walk in you will be welcomed and taken care. Thank you team BMW of Cattonsville. More

Happy to meet Howard and he’s so good communicating with client, efficient and quick responsive. client, efficient and quick responsive. More

Ron was great! Friendly, responsive, well prepared and took care of everything quickly when I was picking up a new car. Friendly, responsive, well prepared and took care of everything quickly when I was picking up a new car. More

I was at the dealership yesterday and everyone I talk to was very knowledgeable and understand what good customer service is. Special thanks to Neil, Tyler and Bill as they are all very helpful. Georg was very knowledgeable and understand what good customer service is. Special thanks to Neil, Tyler and Bill as they are all very helpful. George B More

Great customer service! I spoke with Jamie Brenneman about my newly purchased BMW and she was incredibly helpful, knowledgeable, patient and very friendly! She helped me cla I spoke with Jamie Brenneman about my newly purchased BMW and she was incredibly helpful, knowledgeable, patient and very friendly! She helped me clarify all of my questions and went above and beyond to provide the best customer service possible! Thank you! More

We had the absolute BEST experience with our purchase. We live out of state and saw the exact car we wanted online. When I called to inquire, Howard and Jerry answered my questions and I felt ZERO sales p We live out of state and saw the exact car we wanted online. When I called to inquire, Howard and Jerry answered my questions and I felt ZERO sales pressure. Howard drove the car OVERNIGHT OUT OF STATE to our home (delivered with a FULL gas tank) and the transaction was absolutely seamless. The car is exactly what we wanted and the outstanding service we received will make us customers again for future business. This was bar none the best service and auto purchase transaction we've ever had. More

Joe was awesome. He made the purchase experience smooth. From the early research until purchase and beyond, Joe's engagement abs personal commitment to customer se He made the purchase experience smooth. From the early research until purchase and beyond, Joe's engagement abs personal commitment to customer service was superb. Joe is an excellent asset. This was the second BMW purchase within 2 months and 5th from this dealership. Our next vehicle will definitely go through Joe Feng and Sigis Skirpa. Great Job! More