BMW of Catonsville

Joe Feng of BMW Catonsville Joe was outstanding to work with. He was always on top of things whether through the car purchasing, details about the car, and overall surface. I hav Joe was outstanding to work with. He was always on top of things whether through the car purchasing, details about the car, and overall surface. I have never experienced an easier more consumer friendly process of purchasing a car than with working with Joe. I will highly recommend him to all that are interested in a new BMW. Thanks Joe! More

Great service Benn Edwards did a great job delivering my car and made it as efficient and painless as possible. I would strongly recommend him and the dealership. Benn Edwards did a great job delivering my car and made it as efficient and painless as possible. I would strongly recommend him and the dealership. More

All that, and a BMW Harold (sales) and Dave (mgr) gave me a sense of professional automotive treatment one wishes for, but only in their dreams. Getting what I needed see Harold (sales) and Dave (mgr) gave me a sense of professional automotive treatment one wishes for, but only in their dreams. Getting what I needed seemed more fun than a magic lamp because it was so real. Also got an lM-series that performs beyond my dreams. Seems they'd be good at anything, and that they're at MileOne working with BMW just makes perfect sense for my family's benefit. So glad for the experience, so glad it mattered to them and when things really matter - BMW in Cantonsville, MD. is where I'm at. More

Great Experience Harold was great. I was 7 hours away from this dealership and he answered all my questions over the phone and via email in detail and in a timely fas Harold was great. I was 7 hours away from this dealership and he answered all my questions over the phone and via email in detail and in a timely fashion. When I went to pick up the car the process was very smooth and I had a wonderful experience. More

Horrible experience - avoid! If you want one sales person to ignore you (Benn), and another to talk to you in a very condescending manner (Kevin) - then this is the dealer for you If you want one sales person to ignore you (Benn), and another to talk to you in a very condescending manner (Kevin) - then this is the dealer for you. I'm actually convinced these sales men hate working with woman - especially women who they can't take advantage of. We were 99% complete with a deal on a car that was listed for 52,426 with 2200 miles - then I find out the vehicle actually has 4,993 - that's more than DOUBLE. In good faith, I asked for a the price to be reduced to $52 even. The response I got was "If you don't see the value, then thanks for your interest." I was beyond appalled by their lack of customer service - especially when you're buying such an expensive car. I also got ignored by both the sales manager Anthony and the GM David. It is clear they operate in an unethical manner and do not value their customers. Go to the BMW of Silver Spring instead. More

The Best Service Advisor My service advisor, Keon Tobin is the best service advisor ever! From scheduling current work to recommending future service, he always makes my visit My service advisor, Keon Tobin is the best service advisor ever! From scheduling current work to recommending future service, he always makes my visits a joy. I live in PGC but I drive to Catonsville to service my car. Thank you Keon! More

My BMW experience Buying my SUV was a great experience it was so awesome my salesman was great he was very attentive and very patient he new just what I was looking for Buying my SUV was a great experience it was so awesome my salesman was great he was very attentive and very patient he new just what I was looking for More

Good experience and a good deal! I went in with less than perfect credit and a modest down payment. I left with a Great deal and the financing I wanted. Highly recommend Catonsville I went in with less than perfect credit and a modest down payment. I left with a Great deal and the financing I wanted. Highly recommend Catonsville BMW! More

Excellent Our salesperson Kourosh Nadali was amazing and knowledgeable. He helped to pick the perfect car for us. Also Sam Choi helped us to get good deal on f Our salesperson Kourosh Nadali was amazing and knowledgeable. He helped to pick the perfect car for us. Also Sam Choi helped us to get good deal on financing. Highly recommend! More

Brittany hill or (Smiley😀) as I call her is the best service advisor I’ve ever had the pleasure of interacting with. A true professional who makes it her business to ensure client satisfaction. Face it. service advisor I’ve ever had the pleasure of interacting with. A true professional who makes it her business to ensure client satisfaction. Face it.. no one is happy about a service bill but somehow Brittany makes it a fun event every time I swipe to pay for the upkeep on my 7-series. Great job! She is the reason why I drive past Owings mills bmw only 2 min from home and come to Catonsville bmw for service.❤️🏆 Wes Watson More