BMW of Catonsville

Repeat customer here. This is the second car I have purchased from Jae Lim and the process was even smoother than the last. I initially reached out via phone, asking about This is the second car I have purchased from Jae Lim and the process was even smoother than the last. I initially reached out via phone, asking about several cars that I was interested in and he was able to set me up with the best car for my needs. As usual, Jae was very accomodating, professional, and transparent during the entire process. He always goes above and beyond, helping me to weigh the pros and cons, as well as providing further options that fit within the needs and desires I provide him. I would recommend his services to anyone looking for not only a great new car, but also for a seamless and painless experience. More

I had an excellent experience working with Korey Matthews when purchasing my BMW 2 Series 228i xDrive. From start to finish, Korey provided outstanding service, answering all of my questions and making the e when purchasing my BMW 2 Series 228i xDrive. From start to finish, Korey provided outstanding service, answering all of my questions and making the entire process smooth and enjoyable for my first car myself. He truly went above and beyond to ensure I was satisfied with my purchase & had everything I needed. His professionalism and knowledge of the vehicle were impressive. I highly recommend Korey for all your vehicle needs – he’s awesome! I’ll definitely be going to him for my future vehicle purchases. Mark the financial advisor also made the process very smooth, easy, professional and all the questions were answered! 1000x recommend Korey, Mark, and Anthony! More

Very helpful sale person Jae Lim. I will definitely recommend to others. It was efficient and smooth transaction. I will definitely recommend to others. It was efficient and smooth transaction. More

Mark in finance’s service was absolutely unmatched. He handled me as customer with such care and assistance. He went above and beyond to help his customers. I am grateful for the experience and recomm He handled me as customer with such care and assistance. He went above and beyond to help his customers. I am grateful for the experience and recommend his service. More

Very professional salesman Jae gave us all his attention without being pushy and provided info when asked without being pushy and provided info when asked More

Ron was AMAZING! Honest, relatable, and highly efficient. He made my experience one to remember. Honest, relatable, and highly efficient. He made my experience one to remember. More

Jae was awesome! I wouldn’t hesitate to recommend him to anyone. Great customer service. I wouldn’t hesitate to recommend him to anyone. Great customer service. More

Jae was awesome. I really appreciated my buying experience because Jae communicated well and he was patient, direct & fair. He was also easy to talk to. The finance m I really appreciated my buying experience because Jae communicated well and he was patient, direct & fair. He was also easy to talk to. The finance manager was also very cool, and easy to talk to. Overall great experience! More

I was a long time customer at another local BMW dealership for 17 years. When the ownership changed, the quality of service declined and my sales and service representatives ended up resigning. I d dealership for 17 years. When the ownership changed, the quality of service declined and my sales and service representatives ended up resigning. I decided to visit BMW of Catonsville at the recommendation of a friend and I was put into contact with Benn Edwards in sales and Jamie Brenneman in service. From my first visit with each of them, I immediately experienced everything that I had always loved about my former dealership before their decline. Although I was a first time customer at Catonsville, I was made to feel as valued as if I had been here for decades and I became immediately comfortable. The sales process was smooth and flawless, the service department is expertly and efficiently run, and I do not see myself working with any other dealership than Catonsville, any other sales representative than Benn Edwards, or any other service representative than Jamie Brenneman. If you are in the market for a BMW and value outstanding customer service, this is where you want to do business. More