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BMW of Darien
Darien, CT
2,162 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,162 reviews
January 11, 2021
BMW of Darien is always so fast and professional when I bring my car in for service. Freddy always greets me with a smile, remembers my name (and somehow my family!!). I really do feel like I am a valued c bring my car in for service. Freddy always greets me with a smile, remembers my name (and somehow my family!!). I really do feel like I am a valued customer. PS - they also send a video of what they found with the vehicle before I makes any decisions on work to be done. More
by pseager
January 09, 2021
Great service. My vehicle was in for repairs after a minor accident. Trevor kept me updated as to the status of my X5. Very helpful minor accident. Trevor kept me updated as to the status of my X5. Very helpful More
by S G
Employees Worked With
January 09, 2021
Great and courteous customer service. Service is always timely and efficient. Thank you for your service and I look forward to my next visit. Thank you timely and efficient. Thank you for your service and I look forward to my next visit. Thank you More
by Peachesearle
Employees Worked With
Frank Ciardullo
January 08, 2021
Excellent and quick turn around. Very forthcoming with information concerning the work being done on the car. Loaner car Provided was in great condition and clean information concerning the work being done on the car. Loaner car Provided was in great condition and clean More
by Rogie
Employees Worked With
Frank Ciardullo
January 08, 2021
Always a pleasure to do business with BMW of Darien. Their service department is on time and the technicians are always courteous. Thanks for another great service! Their service department is on time and the technicians are always courteous. Thanks for another great service! More
by DrKipp
Employees Worked With
January 07, 2021
Wonderful sales department. I have worked with Sebastian for several years now and he is the main reason I keep coming back. The service department is always friendly and easy to work with. for several years now and he is the main reason I keep coming back. The service department is always friendly and easy to work with. More
by taylor
January 07, 2021
Top notch customer service manager Trevor and person who helped service Anthony. They kept me informed and helped fix the issue. From calling and asking about the issue in details till fixing and returning helped service Anthony. They kept me informed and helped fix the issue. From calling and asking about the issue in details till fixing and returning the far, Trevor was really helpful. Email, voice message, he contacted us through all means. Thanks again. More
by Kumaraguru
January 07, 2021
Today I need to have the battery of my car key replaced. I got to the service department and the agent took care of it in 5 minutes. Very efficient. I like this dealership in Darien. I got to the service department and the agent took care of it in 5 minutes. Very efficient. I like this dealership in Darien. More
by rtam03
Employees Worked With
Avelino Flores
January 06, 2021
Great experience. Vince is knowledgeable and very helpful. The work was done in a reasonable time and my car was returned clean and ready to go. helpful. The work was done in a reasonable time and my car was returned clean and ready to go. More
by MDF
Employees Worked With
