Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Darien
Darien, CT
2,156 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,156 reviews
December 23, 2020
Great customer service!! Always a pleasure to work with BMW of Darien! I have been a repeat customer for many years and look forward to many more. BMW of Darien! I have been a repeat customer for many years and look forward to many more. More
by karatsct
Employees Worked With
Other Employees :
Frank Ciardullo, Anthony Fischetti, Patricia Romagnoli, Avelino Flores
December 22, 2020
I have always had a terrific experience at BMW of Darien. It is an incredibly professional a s well run dealership. Highly recommend to anyone. It is an incredibly professional a s well run dealership. Highly recommend to anyone. More
by jzimmerman
Employees Worked With
December 22, 2020
BMW service was professional, efficient, and very organized. They provided great communication from start to finish and excellent service. Their Covid protocols were very clear and comforting. A t organized. They provided great communication from start to finish and excellent service. Their Covid protocols were very clear and comforting. A terrific experience. More
by Erik D
Employees Worked With
Avelino Flores
December 22, 2020
Had a nail stuck in a tire which needed to be replaced. Service was fast and efficient but $340 for a tire is way too much. Won’t do that again. Service was fast and efficient but $340 for a tire is way too much. Won’t do that again. More
by Skyhawk767
December 22, 2020
Patricia in service was very thorough getting the details on my service issues. Very professional and personable insuring a positive customer experience. Excellent follow up verifying my satisfaction. on my service issues. Very professional and personable insuring a positive customer experience. Excellent follow up verifying my satisfaction. More
by Rick
Employees Worked With
Patricia Romagnoli
December 22, 2020
My experience with BMW of Darien was brilliant from start to finish Steve Kozlowski from sales was a gentleman Made my life a lot easier Very much appreciated Steve Highly recommend to finish Steve Kozlowski from sales was a gentleman Made my life a lot easier Very much appreciated Steve Highly recommend More
by Declan
Employees Worked With
December 22, 2020
It is always a pleasure to work with Sebastian and BMW of Darien. Service is always professional and appropriate for all aspects of the transaction. All dealerships Should strive for the service BMW of Da Darien. Service is always professional and appropriate for all aspects of the transaction. All dealerships Should strive for the service BMW of Darien provides. I would not hesitate to recommend the dealership or Sebastian to anyone! More
by TC
December 21, 2020
Everything is top notch. Everyone in the device department was very courteous. I got my car back clean and looking like new. I highly recommend this dealer. department was very courteous. I got my car back clean and looking like new. I highly recommend this dealer. More
by Fcdullo12
Employees Worked With
Frank Ciardullo
December 21, 2020
Very customer oriented - friendly, timely and understanding. My car was returned clean. Service rep friendly and very helpful in explaining what needed to be done and making sure my new phone w understanding. My car was returned clean. Service rep friendly and very helpful in explaining what needed to be done and making sure my new phone was properly set up for Apple Play. More
by Sharonc@optonline.net
Employees Worked With
Patricia Romagnoli
December 21, 2020
Easy check-in process. Service rep Patricia was knowledgable, courteous and very detain in understanding and explaining the process. Promptly reached out to me when the service was completed. knowledgable, courteous and very detain in understanding and explaining the process. Promptly reached out to me when the service was completed. More
by Padu
Employees Worked With
Patricia Romagnoli
