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BMW of Darien
Darien, CT
2,269 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,269 reviews
September 03, 2025
High quality service, as befits BMW. All aspects of a service are carried out with professionalism and excellence. All aspects of a service are carried out with professionalism and excellence. More
by Neptune96
Employees Worked With
August 31, 2025
it was very pleasant and professionaldealing with this dealership the sales team, and the service department. this is my sixth Bmw purchased from the dealership. dealership the sales team, and the service department. this is my sixth Bmw purchased from the dealership. More
by steve.iannone
August 30, 2025
I had a great experience at BMW of Darien with the lease of my 2026 i5. Ray did a great job with the sales and delivery process. The finance staff was excellent as well. Thanks everyone! of my 2026 i5. Ray did a great job with the sales and delivery process. The finance staff was excellent as well. Thanks everyone! More
by jgrau
August 29, 2025
They need to provide better technological instruction on new BMWs. Picking up the new car was NOT an enjoyable experience. They should offer technology instruction classes for new car owners, as many quest new BMWs. Picking up the new car was NOT an enjoyable experience. They should offer technology instruction classes for new car owners, as many questions come up after using the car. Once the purchase is finished, you never hear from the dealer. Terrible customer relationship building. More
by New buyers in need of technology instruction
Employees Worked With
August 28, 2025
Confusion! Service was delayed for 2 months - story was the parts were in Germany ! Made in South Carolina!!!!! Service was delayed for 2 months - story was the parts were in Germany ! Made in South Carolina!!!!! More
by edmccarrick
August 27, 2025
Dealership was professional and provided shuttle service to and from to pick up car. I thought the diagnostic charge was excessive, and estimate for repair of sunroof was outrageous! to and from to pick up car. I thought the diagnostic charge was excessive, and estimate for repair of sunroof was outrageous! More
by djleverich
Employees Worked With
August 27, 2025
Everyone was great. Ray was really good at keeping us informed of the search for the car we wanted and the progress until the car was delivered. Ray was really good at keeping us informed of the search for the car we wanted and the progress until the car was delivered. More
by Johncapo121
August 25, 2025
Service was beyond awful. Jamie our service coordinator was rude and sarcastic. Getting g rid of our bmws for sure. Jamie our service coordinator was rude and sarcastic. Getting g rid of our bmws for sure. More
by debro1019
August 19, 2025
I was traveling through Connecticut when we got a service warning that needed immediate attention. We were able to limp into BMW of Darien and Dan was a huge help in quickly determining the cause and our opt warning that needed immediate attention. We were able to limp into BMW of Darien and Dan was a huge help in quickly determining the cause and our options to fix. Really appreciate them accommodating us and helping out in a tough situation. More
by BEC
Employees Worked With
August 19, 2025
First time servicing recently purchased used 2007 335i. Found staff very professional and competent. Satisfied with results by technicians Found staff very professional and competent. Satisfied with results by technicians More
by Ed R
Employees Worked With
