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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,163 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,163 reviews

April 28, 2023

Excellent, fast service! Jaime went above and beyond for me! Will be back in the future More

by Steph0186
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

BMW of Darien responded

Thank you for the review, Steph! We appreciate the kind words about Jaime and hope to see you back again at BMW of Darien. Safe travels!

April 28, 2023

Exceptional sales experience from the moment I walked in. Flawless and timely. Tim and Anthony are great More

by Kmknig818@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Martinez
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May 01, 2023 -

BMW of Darien responded

We're grateful to have earned your support! We are happy to hear that Tim and Anthony were able to deliver an exceptional sales experience for you. Your kind words mean a lot, and we hope you enjoy your new ride from BMW of Darien. Take care!

May 01, 2023 -

Kmknig818@yahoo.com responded

Appreciate the response. Thank you Best Dealership and staff we have ever dealt with. We will be back.

April 28, 2023

Thomas Telesco (TJ), my service engineer, made my experience at Darien BMW an absolute pleasure. He was polite, professional and completely understood what I needed, and clearly explained the steps More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

BMW of Darien responded

Thank you for sharing your experience with us! It's wonderful to hear that TJ made sure everything was taken care of in regard to your service. We appreciate your trust in BMW of Darien and will always be here to help ensure your car stays in mint condition. Drive safely!

April 27, 2023

Courteous, attentive and professional. My complaint was completely resolved after a thorough assessment. Securing a loaner was easy. Everything was great! More

by Penn
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

BMW of Darien responded

Thank you for the review! We are so happy to see that our team was able to provide you with top-notch service and help make things right. Drive safely, and we hope to see you back at BMW of Darien!

April 27, 2023

Good communication, excellent feedback mechanism on service and good service. Nice follow thru post closure. More

by Ash83aqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
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Apr 27, 2023 -

BMW of Darien responded

Thanks for stopping by to leave our team five stars! We are delighted that you had an excellent experience and that you can rely on BMW of Darien to provide top-tier service. Take care and drive safely!

April 27, 2023

Great service on car and great customer service. Friendly and attentive. Not much more to say. More

by Satwardy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Satwardy responded

OK

Apr 28, 2023 -

BMW of Darien responded

Thank you so much for this stellar review of BMW of Darien! We truly appreciate your business!

April 26, 2023

They took the extra effort to fit us in at short notice and communicated well throughout. More

by Wanderer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tienken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Darien responded

Thank you for supporting our team at BMW of Darien with this feedback!

April 24, 2023

Easy, quick and hassle free. I like how they communicate how the process is going with a video clip. That was creative and helpful. More

by Sam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
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Apr 24, 2023 -

BMW of Darien responded

It's always a pleasure to deliver a seamless experience at BMW of Darien, Sam! We're so glad you've appreciated our videos and found them informative about the process. Safe travels, and we look forward to your next visit!

April 22, 2023

Easy to work with. Service is always done right. Keith was great with pricing and communication More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

BMW of Darien responded

David, we really appreciate your kind words about Keith! Thank you for choosing BMW of Darien and for sharing your experience. Drive safely!

April 21, 2023

Jamie was amazing from start to finish and the car came back sparkling as well as serviced. Thank you More

by Seweis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

BMW of Darien responded

We're elated that Jamie made your entire experience a success! It was our pleasure to return your car clean and fully serviced. Many safe and happy miles from all of us at BMW of Darien!

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