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BMW of Darien
Darien, CT
2,187 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,187 reviews
May 20, 2023
We have been leasing cars from Steve Kozlowski for about 20 year. He is a total professional, highly responsive and caring. The service team has always been excellent. We would not go anywhere else. 20 year. He is a total professional, highly responsive and caring. The service team has always been excellent. We would not go anywhere else. More
by jkirsch823
Employees Worked With
May 19, 2023
Terrific service. The car was ready on time and they thoroughly explained all the work that was performed. The car was ready on time and they thoroughly explained all the work that was performed. More
by wrussell
Employees Worked With
May 18, 2023
Great quality! However, administrative procedures and personal service have been deteriorating recently and need improvement. However, administrative procedures and personal service have been deteriorating recently and need improvement. More
by Darienite
Employees Worked With
May 18, 2023
The service person was not very helpful or available to respond to questions. I felt he did the minimum he could and did not provide good advice. I don’t like doing everything mostly by text. Phone calls w respond to questions. I felt he did the minimum he could and did not provide good advice. I don’t like doing everything mostly by text. Phone calls would have been preferred. More
by Linda.gornitsky
Employees Worked With
May 13, 2023
Have been a long time customer of BMW Darien. For many years, I have been fortunate to exclusively work with Sebastian Mortenson in Sales. A more thorough or knowledgeable professional you will n For many years, I have been fortunate to exclusively work with Sebastian Mortenson in Sales. A more thorough or knowledgeable professional you will not find. Anthony Martinez, the Darien Finance Manager has always been a pleasure to work with. He makes every transaction go smoothly. More
by woodt
May 13, 2023
The service was great. Everything went smooth and easy. He took care of everything. Thank you. Everything went smooth and easy. He took care of everything. Thank you. More
by Jack
Employees Worked With
Other Employees :
Chris Legere, Albano Kroj
May 12, 2023
Courteous, efficient and talented service department. The dealership immediately provided me with a ride back to my home after leaving my car. The service was accomplished one hour earlier than the ori The dealership immediately provided me with a ride back to my home after leaving my car. The service was accomplished one hour earlier than the original estimate. I would highly recommend BMW of Darien, CT service department. More
by BillEpi
Employees Worked With
Other Employees :
Chris Legere, Albano Kroj
May 12, 2023
Courteous, efficient and talented service department. The dealership immediately provided me with a ride back to my home after leaving my car. The service was accomplished one hour earlier than the ori The dealership immediately provided me with a ride back to my home after leaving my car. The service was accomplished one hour earlier than the original estimate. I would highly recommend BMW of Darien, CT service department. More
by BillEpi
Employees Worked With
Other Employees :
Chris Legere, Albano Kroj
May 12, 2023
Zero personal connection. They operate the service dept as if you aren’t even a person. Never used to be this way. Fully disappointed They operate the service dept as if you aren’t even a person. Never used to be this way. Fully disappointed More
by Ann
Employees Worked With
Chris Legere
