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BMW of Darien

Darien, CT

4.8
2,187 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,187 reviews

May 03, 2023

Excellent service! Jamie arranged the service on my car promptly and had arranged for a loaner. Very courteous! More

by mariak.2013
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

BMW of Darien responded

Thank you for your 5 stars and shoutout to Jamie! All of us at BMW of Darien appreciate your business!

May 02, 2023

Well and fairly treated by Jeremy and angel was helpful. The process was painless. I would recommend the dealership More

by joemasiello
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angel Fuentes, Jeremy Ciskowski
May 02, 2023 -

BMW of Darien responded

Glad to hear Jeremy and Angel treated you well! Thank you for your recommendation of BMW of Darien, we greatly appreciate it and hope to see you again down the road.

May 02, 2023

Organized On time Follow up Courteous Inspection video was forwarded to me A professional dealership for service More

by Redwineconnor1
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

BMW of Darien responded

We're thrilled to receive your 5-star review! Our team understands the importance of follow-up and we're happy to hear that the inspection video was helpful. Thanks for your support!

April 29, 2023

We are very pleased with the attention of your service advisors. They are very knowledgeable, communicative and customer focused. More

by carolekelleher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Legere
May 01, 2023 -

BMW of Darien responded

We're over the moon our team has demonstrated our commitment to customer service! Thanks for sharing your appreciation for BMW of Darien. Safe travels, and we'll see you next time!

April 28, 2023

Exceptional sales experience from the moment I walked in. Flawless and timely. Tim and Anthony are great More

by Kmknig818@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Martinez
May 01, 2023 -

BMW of Darien responded

We're grateful to have earned your support! We are happy to hear that Tim and Anthony were able to deliver an exceptional sales experience for you. Your kind words mean a lot, and we hope you enjoy your new ride from BMW of Darien. Take care!

May 01, 2023 -

Kmknig818@yahoo.com responded

Appreciate the response. Thank you Best Dealership and staff we have ever dealt with. We will be back.

April 28, 2023

Thomas Telesco (TJ), my service engineer, made my experience at Darien BMW an absolute pleasure. He was polite, professional and completely understood what I needed, and clearly explained the steps More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

BMW of Darien responded

Thank you for sharing your experience with us! It's wonderful to hear that TJ made sure everything was taken care of in regard to your service. We appreciate your trust in BMW of Darien and will always be here to help ensure your car stays in mint condition. Drive safely!

April 28, 2023

Excellent, fast service! Jaime went above and beyond for me! Will be back in the future More

by Steph0186
Recommend Dealer
Yes
Employees Worked With
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

BMW of Darien responded

Thank you for the review, Steph! We appreciate the kind words about Jaime and hope to see you back again at BMW of Darien. Safe travels!

April 27, 2023

Great service on car and great customer service. Friendly and attentive. Not much more to say. More

by Satwardy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Satwardy responded

OK

Apr 28, 2023 -

BMW of Darien responded

Thank you so much for this stellar review of BMW of Darien! We truly appreciate your business!

April 27, 2023

Good communication, excellent feedback mechanism on service and good service. Nice follow thru post closure. More

by Ash83aqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
Apr 27, 2023 -

BMW of Darien responded

Thanks for stopping by to leave our team five stars! We are delighted that you had an excellent experience and that you can rely on BMW of Darien to provide top-tier service. Take care and drive safely!

April 27, 2023

Courteous, attentive and professional. My complaint was completely resolved after a thorough assessment. Securing a loaner was easy. Everything was great! More

by Penn
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

BMW of Darien responded

Thank you for the review! We are so happy to see that our team was able to provide you with top-notch service and help make things right. Drive safely, and we hope to see you back at BMW of Darien!

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