BMW of Darien

The service on my X3 was done timely with accommodation of timeframe. Great team effort. of timeframe. Great team effort. More

One of the best teams, it’s please to work with them. One of the best workers is Jaime Gonzalez. One of the best workers is Jaime Gonzalez. More

Steve Kozlowski epitomizes the Wonderful professionalism of the Dealership. Strong and trustworthy service. Always reliable. of the Dealership. Strong and trustworthy service. Always reliable. More

Jeremy was excellent to deal with. 5 hrs to get deal completed is well over the time anyone should be there. Especially having an 1 1/2 hr ride that ended up being 2 1/2 hrs to get ba 5 hrs to get deal completed is well over the time anyone should be there. Especially having an 1 1/2 hr ride that ended up being 2 1/2 hrs to get back to home. Which caused me to miss a dinner party. Never felt like I was a priority. More

I bought my 2020 X3 as as demo model. Tom there sold it to us. Great experience. Brought it back with in a couple a month for a problem with the infotainment system. They couldn’t get the Tom there sold it to us. Great experience. Brought it back with in a couple a month for a problem with the infotainment system. They couldn’t get the part so the repair was temporary. Since owning the car this problem is still not resolved. The part is on back order. They never let me know anything about progress. I called him they don’t call me. My representative is Vince he is weak on every level. I push for this resolution more than they do. I would never suggest buying a car there. Sorry BMW of Darien. Sales people Tom was great, but that’s a one time experience. It’s the service that makes up your owning the a repeat experience. More

This dealer is the worst I’ve ever been to in my life. It took them 7 hours merely to replace the rear brake pads, change the windshield wiper blades and change the oil and I was never called nor text to It took them 7 hours merely to replace the rear brake pads, change the windshield wiper blades and change the oil and I was never called nor text to let me know my car was ready. What’s worse is that I specifically told them not to put My car through their automatic car wash and they did anyway and it put two 15 inch long scratches in the paint located right on the hood. When I got to this dealer they told Me car was ready and had me sign the paperwork and then made Me wait another 20 minutes for My car to be brought to me from their gated rear Lot which customers Cannot enter. I heard another customer yelling at the Service writers while I was there and now I know why. Avoid bringing your BMW to this dealer for service even if you bought it there because they’re TERRIBLE More

Very good service. Quick and easy. Would recommend them to anybody looking for a bmw or any car in their inventory for that matter. Quick and easy. Would recommend them to anybody looking for a bmw or any car in their inventory for that matter. More

Best dealership in town! Scheduling is quick and convenient. Even if you have an emergency, your needs are met promptly and the communication Thank you Vincent and Trevor for Scheduling is quick and convenient. Even if you have an emergency, your needs are met promptly and the communication Thank you Vincent and Trevor for helping get my baby back before Christmas! You guys are the BEST! 😊🙏🏽 More

Great fast friendly service. Was having an issue with my CarPlay on my brand new car. Found a solution fast and also changed my oil all in one day ! Thanks bmw Darien team! Was having an issue with my CarPlay on my brand new car. Found a solution fast and also changed my oil all in one day ! Thanks bmw Darien team! More

Excellent Service…Christopher Legere was exceptional in his handling of my collision damage. Many Thanks! his handling of my collision damage. Many Thanks! More