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BMW of Darien
Darien, CT
2,185 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,185 reviews
September 20, 2022
Very pleased that the service department was able to get my disabled vehicle in right away. Thank you my disabled vehicle in right away. Thank you More
by Sm92mma
Employees Worked With
September 17, 2022
Salesman did a great job. Would be willing to purchase another vehicle from this man Would be willing to purchase another vehicle from this man More
by tylerjakejones23
Employees Worked With
September 17, 2022
Excellent customer service. Excellent work on my vehicle. Trustworthy employees. Respectful, knowledgeable. If I have a problem, they do their best to make things right. Excellent work on my vehicle. Trustworthy employees. Respectful, knowledgeable. If I have a problem, they do their best to make things right. More
by carrierubinstein
September 16, 2022
Great service and always helpful. I also appreciated they returned my car to my home. I also appreciated they returned my car to my home. More
by Ellen Ellenzspear
September 15, 2022
We have been leasing cars here for many years. A terrific dealership with thoughtful, knowledgeable staff. A terrific dealership with thoughtful, knowledgeable staff. More
by Wng
September 15, 2022
Very helpful, clean environment, timely. Answered every question completely. A terrific experience. Also very helpful getting me to and from dealership. Answered every question completely. A terrific experience. Also very helpful getting me to and from dealership. More
by dan4698
Employees Worked With
Albano
September 15, 2022
The service was great, everyone is very polite and completely proffessional that is why i have ourchased my last six vars with. BMW of Darien completely proffessional that is why i have ourchased my last six vars with. BMW of Darien More
by Lstemerman
Employees Worked With
Chris Legere
September 14, 2022
Jamie was very good and the loaner process was quick and easy. I also bumped into Seb who sold us the car and it was good to catch up. My only complaint is that I was told that we need new tires before wi easy. I also bumped into Seb who sold us the car and it was good to catch up. My only complaint is that I was told that we need new tires before winter. The car is just over one year old and the tires look brand new. If my wife had been there, she might have accepted that diagnosis. It is unethical to make recommendations about tires and/or brakes or other safety related items that are clearly not in need of replacement. I will give some thought about what to do in the future. I do not think that this was an innocent mistake. I can bring the car back and you can ask all of your owners, mechanics and service personnel to look at the tires. The brakes were also listed as “fine for now”, but need to be watched closely. I will be forwarding these comments in more detail to BMW. I doubt that BMW advertises buying a car and then replacing tires and brakes every 1-2 years. For the sake of good order, my wife drives less than 12 k per year. Very disappointed! More
by rcoyle13
Employees Worked With
Other Employees :
Service made completely unnecessary tire and brake recommendations.
