BMW of Fort Wayne - Service Center

Service managers were friendly and helpful.Planned work Service managers were friendly and helpful. Planned work was explained and I was given an estimate on how long it would take. Work was completed to m Service managers were friendly and helpful. Planned work was explained and I was given an estimate on how long it would take. Work was completed to my satisfaction. Only suggestion would be to add some snacks in the waiting area to go along with the coffee. More

Devon went above and beyond to meet our needs and communicated well. He was amazing! We loved that we could have a loaner for the day to get some things done while our recall was taken care of. A communicated well. He was amazing! We loved that we could have a loaner for the day to get some things done while our recall was taken care of. Also, LOVE that they washed and swept out the car before returning it to us! More

Returned my vehicle with the same problem it had when I brought it after several thousand dollars of repair. No mention of problems still. Went from satisfied to angry after 1 operation of the top brought it after several thousand dollars of repair. No mention of problems still. Went from satisfied to angry after 1 operation of the top More

There was an engine light that required multiple parts to repair. I’m impressed with the helpful and professional treatment by the service department. They went above and beyond the call of duty on multiple repair. I’m impressed with the helpful and professional treatment by the service department. They went above and beyond the call of duty on multiple occasions. I would give them 10 stars if I could. More

Kelly is amazing . Doug did a great job with my service work and the communication was top notch. I will be back again in the future! work and the communication was top notch. I will be back again in the future! More

Love all the people that worked on my car. They kept me informed and ended up doing a great job with the installation of the new carbon fiber parts for my car. I also had some custom pieces that they did informed and ended up doing a great job with the installation of the new carbon fiber parts for my car. I also had some custom pieces that they did a great job on. Thank you to BMW of Fort Wayne, they've earned a lifelong customer! More

Wonderful staff and excellent timely services , clean location. I like the car wash option. It’s a nice additional incentive, keep it up. I will highly recommend location. I like the car wash option. It’s a nice additional incentive, keep it up. I will highly recommend More

Everyone was very nice and my mini looked awesome!!! The prices were pretty reasonable too. The store was very clean everywhere. I will Definately be back👍🏻 prices were pretty reasonable too. The store was very clean everywhere. I will Definately be back👍🏻 More