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BMW of Freehold

Freehold, NJ

4.9
2,475 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,475 reviews

February 02, 2026

Great services by Tom and very knowledgeable individual and treated us with respect. He is very patient, understood our request on what we were looking for. More

by ANDY08007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Andia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

BMW of Freehold responded

Thank you for sharing your experience with Tom and our team! We are so glad we could assist you and we hope to see you again at BMW of Freehold. Safe travels!

February 02, 2026

Melissa was fantastic! She replied to my question and was so warm and welcoming. I actually "switched" dealerships and will be going to Freehold for my service instead of t More

by New BMW Driver
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Suozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

BMW of Freehold responded

We'll be sure to pass along your kind words to Melissa. Thank you for choosing BMW of Freehold and we look forward to working with you moving forward. Safe travels!

February 01, 2026

I called 3 times to speak to Russ in finance, after he called saying he had a deal worked out, and I still haven't heard from him. Thanks, we've moved on. More

by MEGSCAV
Recommend Dealer
No
Employees Worked With
Hailey Krumfolz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey Krumfolz
January 31, 2026

Mark was absolutely phenomenal with helping me choose the best option for a new car. From start to finish the whole process was so easy. 10/10 recommend More

by KELCONRAD09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronny Ghaida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

BMW of Freehold responded

We're thrilled to hear that Mark provided a seamless car-buying experience at BMW of Freehold. Knowing that the process was made easy for you is wonderful. Thank you for the 10/10 recommendations! We look forward to your next visit.

January 30, 2026

After initially experiencing some issues after my purchase, I reached out to the dealership’s management for clarification and support. I’m happy to share that once I sent my email, every concern I r More

by KENDRAHALLETT7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Krokovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gianna Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kudrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

BMW of Freehold responded

Kendra, thank you for giving our team the chance to turn things around! We are so glad that Tyler, John, and the rest of our team ensured you're taken care of from start to finish. It's our goal for every customer to leave satisfied with their experiences. See you next time at BMW of Freehold!

January 27, 2026

I went out to purchase my son’s first car. After test driving the BMW I knew that was the one but I wanted my son to take a look at it before we made the purchase. Robert understood and kept t More

by RPEREZ2309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lidondici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2026 -

BMW of Freehold responded

We're honored to have been a part of such a special purchase! It's wonderful to know Robert and our team made the process smooth and enjoyable. Congratulations to your son on his first car! Thank you for choosing BMW of Freehold!

January 27, 2026

Excellent service. Efficient. Competitive pricing. 1st class throughout. I would recommend them to any one. Great dealership. More

by DRESILVERS
Recommend Dealer
Yes
Employees Worked With
Robert Lidondici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Lidondici
Jan 28, 2026 -

BMW of Freehold responded

We're extremely proud to hear this feedback, and we sincerely appreciate your recommendation. Thanks for choosing BMW of Freehold! Drive safe and we look forward to working with you again in the future.

January 26, 2026

Richard and Maria were very helpful. I didn’t feel pressured and they were willing to answer all my questions. They made the car buying process easy and not stressful at all. I will be d More

by MAIRA.RUSSO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John C
Jan 27, 2026 -

BMW of Freehold responded

Maira, thank you for your positive feedback! We're glad to hear you had a stress-free experience with Richard and Maria at BMW of Freehold. We look forward to seeing you again in the future! Safe travels!

January 25, 2026

Professional, fair, great service Kind, Courteous and professional service by management and salespeople and finance department. Very easy to deal with. Transaction seamless More

by Michael L
Recommend Dealer
Yes
Employees Worked With
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Catania
Jan 26, 2026 -

BMW of Freehold responded

Hi Michael, thank you for sharing your positive review of our team! It's wonderful to know that you received professional and easy service here. We appreciate your support and hope to see you again at BMW of Freehold. Safe travels!

January 25, 2026

The team at Freehold BMW is top notch. Would highly recommend anyone in the building for your next BMW purchase or lease. More

by JBREZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lidondici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruslan
Jan 26, 2026 -

BMW of Freehold responded

Thank you for the fantastic recommendation! It's wonderful to hear our team made a great impression. We look forward to seeing you again at BMW of Freehold. Safe travels!

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