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BMW of Freehold
Freehold, NJ
2,280 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,280 reviews
January 24, 2020
Very nice dealership, got a good deal. Eric was great at communicating during the purchase process and the receptionist was super friendly. Thanks BMW of Freehold! communicating during the purchase process and the receptionist was super friendly. Thanks BMW of Freehold! More
by Tgaukin
Employees Worked With
Kyle Gries, Erika Casalaspro, Eric Chirumbolo
January 24, 2020
Got a new lease I went in with an Audi and walked out with a BMW. I had all my questions and concerns answered, and felt comfortable with my decision. It all happened I went in with an Audi and walked out with a BMW. I had all my questions and concerns answered, and felt comfortable with my decision. It all happened in a relatively quick manner as well. More
by Zach0311
Employees Worked With
Kyle Gries, Eric Chirumbolo
January 24, 2020
Dominique went above and beyond to make sure I not only got the car I wanted, but the car that was best for me. She answered all my questions and made me feel super comfortable. got the car I wanted, but the car that was best for me. She answered all my questions and made me feel super comfortable. More
by Denise.daponte
Employees Worked With
Dominique Nemeth
January 23, 2020
Very friendly sales man and dealership. Mike was very HELPFUL, and made everything very easy for me. 😊Thank you. Employees were also very friendly and made sure you were taken care off. Mike was very HELPFUL, and made everything very easy for me. 😊Thank you. Employees were also very friendly and made sure you were taken care off. More
by Luxxy
Employees Worked With
January 17, 2020
The best and most helpful car salesmen I have ever worked with. So down to earth and made everything so easy for me! Will come back for sure! with. So down to earth and made everything so easy for me! Will come back for sure! More
by alextaylordepierro
Employees Worked With
Dominique Nemeth
January 14, 2020
They were very helpful in finding the right car. I went in to look at one car and they directed me to an even better vehicle. And they worked on the price so that it was comparable. in to look at one car and they directed me to an even better vehicle. And they worked on the price so that it was comparable. More
by Jaradscott
Employees Worked With
January 14, 2020
Very nice and Friendly as soon as I walk through the door. Love the service and the way employees make sure Im being taken care off door. Love the service and the way employees make sure Im being taken care off More
by Tresaqui
January 12, 2020
Sales and Finance review My experience with sales an finance has been great. Have had a few issues with Customer Service in the past with my prior BMW 328i. My experience with sales an finance has been great. Have had a few issues with Customer Service in the past with my prior BMW 328i. More
by mpickell
Employees Worked With
Other Employees :
Allen Gin, Fernando Lema-Hasing
January 11, 2020
Our experience with Mark was a pleasant and relaxing there was no pressure what so ever, but his professionalism and expertise was the reason we went ahead with the deal he offered we had visited other there was no pressure what so ever, but his professionalism and expertise was the reason we went ahead with the deal he offered we had visited other BMW dealers in the tristate area but finally ended up at the right place with Mark. Thank you.... More
by zwin920
Employees Worked With
January 11, 2020
Mike was incredibly patient with my son as he bought his first car. It was even a used car ... but we were treated with great care as if we were buying a super expensive vehicle! Thank you so much for you first car. It was even a used car ... but we were treated with great care as if we were buying a super expensive vehicle! Thank you so much for your kindness!! We will definitely recommend you and your dealership to others!! More
by Sarmellino44
Employees Worked With
