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BMW of Freehold
Freehold, NJ
2,257 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,257 reviews
November 08, 2018
One of the best car buying experiences I worked with Nick M., and he was wonderful!!! Answered all of my questions, Was kind, courteous and honest, and never made me feel pressured or rush I worked with Nick M., and he was wonderful!!! Answered all of my questions, Was kind, courteous and honest, and never made me feel pressured or rushed. He was an absolute pleasure to work with!! When I’m ready for my next BMW, I will be reaching out to him again and will definitely refer friends/family to see him. More
by Lainie
November 06, 2018
Very professional, copetitive pricing The experience at BMW of Freehold was great. I liked the car from the very first view. Gary and Ross have helped me with my purchase at every step - f The experience at BMW of Freehold was great. I liked the car from the very first view. Gary and Ross have helped me with my purchase at every step - from the test drive, to negotiating my trade in, to guiding me through all the steps of the process of obtaining a credit and transferring the plates. I wanted financing from a certain provider, and they were very open to my requests. More
by Sphinx
November 06, 2018
Love This Dealership Chris and John were great. This was our 5th BMW with this dealership and would never think of doing business with anyone else. Cant say enough about t Chris and John were great. This was our 5th BMW with this dealership and would never think of doing business with anyone else. Cant say enough about the service and professionalism of the entire staff. More
by SteveY62
Employees Worked With
Chris Fash, John McBride
November 03, 2018
Great experience at this dealership I had great experience working with Gary, He was quick and prompt and I was out of dealership with a car of my choice in a short period of time. I had great experience working with Gary, He was quick and prompt and I was out of dealership with a car of my choice in a short period of time. More
by Adeel
Employees Worked With
Gary Mcnichol
November 03, 2018
Best experience! From the time I walked in the door, Gary was great, treated us very well and got us out quickly. Mike was very good and so was the rest of the staff w From the time I walked in the door, Gary was great, treated us very well and got us out quickly. Mike was very good and so was the rest of the staff we encountered. Definitely recommend buying a car from here!! More
by Ehughes
Employees Worked With
Other Employees :
Carissa Baratta, Amy Nolan, Gary Mcnichol
November 03, 2018
A Rare Experience The entire experience at BMW of Freehold from shopping, to test driving, to purchasing was very pleasant, patience with no pressure. An outstanding BM The entire experience at BMW of Freehold from shopping, to test driving, to purchasing was very pleasant, patience with no pressure. An outstanding BMW dealership! More
by KAR3
Employees Worked With
Other Employees :
The receptionist and the cashier very nice and service oriented., Gary Mcnichol
November 02, 2018
Extremely pleased Was very pleased wit my purchase, the process was very smooth n not overbearing n long as I always experienced! The finance was extremely comfortable Was very pleased wit my purchase, the process was very smooth n not overbearing n long as I always experienced! The finance was extremely comfortable with Nick L!!!! N Justin was also very simple n easy to deal with as far as the service went...... More
by Raylovenj
November 01, 2018
Nick Sciarappa was the difference-maker. . BMW makes a top-shelf product. We all know that. Its the people behind the company that makes it a good experience. Nick was a pleasure to work wit BMW makes a top-shelf product. We all know that. Its the people behind the company that makes it a good experience. Nick was a pleasure to work with and worked hard to keep my wife and I happy. He succeeded and we are both so grateful. More
by Joe1235
Employees Worked With
Allen Gin, Nicholas Sciarappa
November 01, 2018
Great service Chris was friendly and attentive to our wants and needs. John McBride runs an incredible dealership and should be commended for his knowledge and expe Chris was friendly and attentive to our wants and needs. John McBride runs an incredible dealership and should be commended for his knowledge and expertise. Nick in finance department was wonderful and so personable! More
by Juliey
November 01, 2018
Great experience First off, I highly recommend this dealership. The staff was very friendly and helpful in assisting me picking out my vehicle. Going in, I wasn't too First off, I highly recommend this dealership. The staff was very friendly and helpful in assisting me picking out my vehicle. Going in, I wasn't too confident I would come out purchasing anything, but they made the process so simple and easy, I couldn't refuse! More
by CarGuy
