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BMW of Freehold

Freehold, NJ

4.9
2,256 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,256 reviews

October 16, 2024

Just purchased a preowned BMW here. I didn't have the easiest situation, they were fair with my trade in price and worked with me to make sure i was comfortable and happy. Paige was my More

by ERIK.G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige Cogliano
Oct 17, 2024 -

BMW of Freehold responded

Hi Erik! We're delighted to hear that Paige and Mike made your experience at BMW of Freehold a positive one! It's great to know you felt comfortable and got a fair deal. We look forward to seeing you for those maintenance visits!

October 16, 2024

This is my 4th BMW PURCHASED in freehold and the service and customer concern are outstanding More

by DONPEN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with our team at BMW of Freehold. We hope to see you again for your 5th BMW!

October 14, 2024

There was an issue with production of my x6 but Oreville and Frank resolved the problem. Also, big thanks to Russell in the finance department and Greg in service. More

by HERCULES GCNJ
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orville Bynoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

BMW of Freehold responded

Hi! We're delighted to hear that Oreville, Frank, Russell, and Greg were able to resolve the issue with your X6 at BMW of Freehold. Thank you for acknowledging their efforts - we appreciate your patience and support. Come again soon!

October 12, 2024

This is the Third car we have purchased from John. He is the best salesman we’ve ever worked with. More

by MATTDZ74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

BMW of Freehold responded

Thank you for your continued trust in BMW of Freehold and John! We'll be sure to pass along the kind words and look forward to next time.

October 12, 2024

Great experience. Dori and Mark made my purchase/lease easy and void of complications. I look forward to doing business with them in the future. More

by BARRYBERKELEY5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Forman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

BMW of Freehold responded

Hi Barry, we're delighted to hear that Dori and Mark made your experience at BMW of Freehold smooth and hassle-free. We look forward to assisting you again in the future!

October 11, 2024

So far so good is all I can say. I’m one who doesn’t trust many people, but my spirit says to trust them! More

by Teambunche
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Yestrebov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

BMW of Freehold responded

We're happy to hear that you're feeling confident in our team at BMW of Freehold! Trust is important, and we're here to ensure you have a positive experience every step of the way. Thank you for choosing us and we'll see you next time!

October 08, 2024

I enjoyed working with Robert. He was easy to work with and knowledgeable. He works to find us the right car with the right features at the right price. More

by joryjw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lidondici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear that Robert made your experience at BMW of Freehold a positive one. Thank you for sharing this feedback and enjoy your new car. Come again soon!

October 08, 2024

Mark Vicens is really a gentleman. satisfies his customers..he made us comfortable with his knowledgeable and gentle approach..its a pleasure working with people like mark.really apprec More

by hafsa
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rizwan Ta
Oct 08, 2024 -

BMW of Freehold responded

Hi Hafsa! We're delighted to hear that Mark provided such a comfortable and knowledgeable experience at BMW of Freehold. Thank you for sharing your appreciation and come again soon!

October 06, 2024

Richard is a real gentleman and also very knowledgeable about the BMW product line and the whole sales process. He asked good questions to help him to understand what my needs and desires were and then fin More

by PDMCMANUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

BMW of Freehold responded

Hello! Thank you for sharing your experience with Richard and the team at BMW of Freehold! We're delighted to hear that our professional approach and dedication helped meet your needs efficiently. Enjoy driving your new BMW!

October 05, 2024

This is now the third car that we've purchased from this dealership and will not go elsewhere. Their professionalism and friendliness, aside from the great vehicles, will keep us coming back. Thank you BMW More

by JPDIAS1267
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

BMW of Freehold responded

Hello! Thank you for your continued trust in BMW of Freehold! We're delighted to hear that our professionalism and friendliness have made such a positive impact. We look forward to serving you again in the future!

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