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BMW of Freehold
Freehold, NJ
2,256 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,256 reviews
September 25, 2024
Painless and dare I say enjoyable car buying experience! John Cheung was fantastic and very responsive the whole time. I live my new car! John Cheung was fantastic and very responsive the whole time. I live my new car! More
by jrsydoc
Verified Customer
September 25, 2024
Very satisfied with the experience . Michael Chang was great and so was Maria in Finance. Ashley at the front desk was very helpful, too. I have no idea who Nicholas Lucas is, didn’t mee Michael Chang was great and so was Maria in Finance. Ashley at the front desk was very helpful, too. I have no idea who Nicholas Lucas is, didn’t meet him. Love my new car❤️ More
by SUNSHINEFOREVER1122
September 24, 2024
Both manager and salesman were incredible to deal with it ! They made the process flawless ! They made the process flawless More
by DASYLVANTONIO
September 22, 2024
Everything was satisfied salesman and finance manager too. Very kind and good services also fast process. too. Very kind and good services also fast process. More
by TAISIKKIM1970
September 21, 2024
Pierre was phenomenal. The entire experience was pleasurable. Maria, in financing was just as amazing. We thought we were just going to the dealership to look at the vehicl The entire experience was pleasurable. Maria, in financing was just as amazing. We thought we were just going to the dealership to look at the vehicle, maybe test drive it. Showed up within a hour of closing, Pierre and Maria went above and beyond to complete our purchase the same night. We left with the vehicle. I am not sure I have ever had such a pleasant experience at a dealership. The entire night was unexpectedly great. More
by CHRISTIERS77
September 20, 2024
Held a vehicle for me for two weeks. Paige went out of her way to pick me up the day of the final transaction Paige went out of her way to pick me up the day of the final transaction More
by RON.REFFLER
September 20, 2024
Salesman, Michael was very patient. Took the time to show me different models to make my decision. Purchase process went very smooth. I love how my car was waiting for me with a bow on Took the time to show me different models to make my decision. Purchase process went very smooth. I love how my car was waiting for me with a bow on the front hood in a private garage More
by JLEEKELLEY33
September 19, 2024
Very friendly and informative people to work with. Not a stressful experience at all. Will definitely recommend to other BMW buyers. Not a stressful experience at all. Will definitely recommend to other BMW buyers. More
by cruella725
September 19, 2024
The service was great, everything has handled very professional. The vechile price was very competitive. professional. The vechile price was very competitive. More
by JOELUCA1
September 18, 2024
Bough car for my wife, relaxed atmosphere, I retired from auto biz after 40 years . Salesman listened to my wants . Sold a car auto biz after 40 years . Salesman listened to my wants . Sold a car More
by BROGDENJC
