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BMW of Freehold

Freehold, NJ

4.8
2,623 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,623 reviews

June 04, 2026

Great salesman best experience and I love the car thank you so much great sales manager Danny Claro More

by CEDES9677
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Popolizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2026 -

BMW of Freehold responded

There is nothing better than driving away in a vehicle you love after having a great buying experience. We're thrilled to hear your salesperson and Danny Claro helped make the process such a positive one. Thank you for taking the time to share your feedback and for choosing BMW of Freehold. Enjoy your new vehicle, and we hope to see you again soon!

June 03, 2026

Ronnie gave us a very thorough overview of the features on our new X7 and made sure we were comfortable with everything. Mike made sure that what was agreed to was in the contract. More

by HOLZY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronny Ghaida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

BMW of Freehold responded

We’re happy you enjoyed working with Ronnie and Mike at BMW of Freehold. Thank you for sharing your experience with our team and congrats on your new BMW X7!

June 02, 2026

Darnesha from Service was EXCEPTIONAL! SO helpful, SO friendly, SO patient, So nice, AND spoke in such a wonderful voice. This dealership's employees are just simply AMAZING! Keeps on brin More

by NewBMWOwner
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnesha Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

BMW of Freehold responded

Thank you for sharing your experience with Darnesha and the team! We’re thrilled to hear her exceptional service keeps bringing you back. Thank you for choosing BMW of Freehold.

May 28, 2026

Patrick is very patient and knowledgeable throughout the process and Maria is quick to identify pricing issue, both demonstrate great professional and client skills. It's worth mentioning that Pierre is ve More

by BYE72000
Recommend Dealer
Yes
Employees Worked With
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Segreti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

BMW of Freehold responded

It’s wonderful to hear Patrick’s patience and knowledge, Maria’s attention to detail, Pierre’s friendly approach, and John’s efficiency all came together to create such a smooth experience for you. We truly appreciate your kind words and are glad the entire team helped make the process easy and professional from start to finish!

May 28, 2026

A okay . Had to wait for the sales man to return to the shop he had been sent out . More

by SMOVASBR038
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Catania
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Segreti
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

BMW of Freehold responded

Thanks for being a customer of BMW of Freehold! We appreciate your support and business. We look forward to being of service again soon!

May 28, 2026

Tyler was amazing to work with! Honest and personable. Got me into a great car More

by COLLEENLD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kudrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

BMW of Freehold responded

Thank you for taking the time to leave such kind words about Tyler. We can't wait to serve you again soon, and thanks again for leaving BMW of Freehold your 5-star rating!

May 27, 2026

The experience was excellent. The staff were very welcoming and helpful. Our salesman Ben was very patient and helpful in explaining the many features of the vehicle. The financia More

by DEQUIMI
Recommend Dealer
Yes
Employees Worked With
Benjamin Abikzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Abikzer
May 28, 2026 -

BMW of Freehold responded

Thank you for sharing your fantastic feedback about Ben and Russ. We appreciate your business and hope to see you again at BMW of Freehold! Enjoy your new ride!

May 27, 2026

Always have a good experience working with Mark Eustice. Mark is very knowledgable and he listens to his customers. More

by NEUWIRTH
Recommend Dealer
Yes
Employees Worked With
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Catania
May 28, 2026 -

BMW of Freehold responded

We're glad you always have a good experience with Mark at BMW of Freehold. Thanks for choosing us! It's great everything went smoothly for you. See you next time!

May 27, 2026

Zack was fantastic! Hope to work with him again for our next BMW! The whole experience was easy and no pressure. There was an issue with us not being able to contact o More

by MJDONELLAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Krokovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Pericone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

BMW of Freehold responded

We love seeing a 5-star review! It’s great to hear Zack provided such a fantastic, no-pressure experience and went above and beyond to work with you through the insurance delay. We truly appreciate your kind words and look forward to helping you again in the future here at BMW of Freehold!

May 24, 2026

Fantastic Dan Clara is fantastic and John Chueng was as well I have been a client for 10 years and i am always satisfied More

by anerella
Recommend Dealer
Yes
Employees Worked With
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Eustice
May 26, 2026 -

BMW of Freehold responded

Thank you for your continued trust in us over the past decade! We're pleased to hear that you had another excellent experience working with Dan, John, and the rest of the team. Here’s to many more successful visits at BMW of Freehold!