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BMW of Freehold
Freehold, NJ
2,293 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,293 reviews
September 02, 2024
Mike is Awesome! He was very patient with me and gave me his full attention even though it was an extremely busy day at the dealership. His professionalism is top-not He was very patient with me and gave me his full attention even though it was an extremely busy day at the dealership. His professionalism is top-notch. I felt comfortable with him through the whole process and I didn’t feel pressured at all. He was genuinely excited for me when I decided on the car (4 series Grand Coupe). Couldn't be happier with it! I had a great experience and highly recommend him! More
by LU
August 31, 2024
Very knowledgeable and Mark was great to work with, very direct and made the process was so easy. direct and made the process was so easy. More
by Pathayward.ph
August 31, 2024
Extremely helpful, kind and made the whole process so easy and enjoyable. Couldn’t be happier easy and enjoyable. Couldn’t be happier More
by BAYLEIGHFOBES
Verified CustomerAugust 30, 2024
John made the deal super easy, I actually bought two cars. I would recommend John and this dealership to friends and family cars. I would recommend John and this dealership to friends and family More
by STEPHEN.ARBACHESKY
August 30, 2024
The transaction was very smooth but had to wait an extended period of time for the car to come out of detailing extended period of time for the car to come out of detailing More
by PINOTGRIGIO420
August 29, 2024
Mark took the necessary time to explain the working of the new car. He was polite and courteous. the new car. He was polite and courteous. More
by JSTEIN50
August 28, 2024
I bought BMW iX from Mark. He was very patient throughout the process and we closed the deal the same day. He even waited till late midnight to help with the vehicle options. I He was very patient throughout the process and we closed the deal the same day. He even waited till late midnight to help with the vehicle options. It was great dealing with him. He is very professional and will give the correct information on all aspects. many thanks, More
by Madhu Sudan
Employees Worked With
August 27, 2024
I bought BMW x5, I also traded on my 2017 x5 I was not happy with the apprized price, at least I wanted $1500 more, I think it is time to find another dealer for my next purchase which coming up in a few happy with the apprized price, at least I wanted $1500 more, I think it is time to find another dealer for my next purchase which coming up in a few months. More
by WINDPILOT
August 25, 2024
Anthony was Amazing! Very professional. Very knowledgeable about the car. I was very pleased about the whole car buying experience Very professional. Very knowledgeable about the car. I was very pleased about the whole car buying experience More
by MRKSO928
Employees Worked With
Other Employees :
Crystal Sorrentino, Anthony Blasi
August 25, 2024
A great experience from start to finish with the team at Freehold BMW on our purxhase Freehold BMW on our purxhase More
by CABSPLUSFRED
