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BMW of Freehold
Freehold, NJ
2,290 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,290 reviews
May 12, 2024
Very professional and knew everything about the BMW I leased everyone was friendly it made me feel welcomed leased everyone was friendly it made me feel welcomed More
by aleonetti
Verified Customer
May 11, 2024
Great experience at BMW Freehold. Richard was absolutely wonderful to deal with. He has helped our family for years and been a pleasure. We couldn’t be happier and will certainly retu Richard was absolutely wonderful to deal with. He has helped our family for years and been a pleasure. We couldn’t be happier and will certainly return. More
by TQUELER
May 11, 2024
Mark and Michael were great. Extremely helpful. Very pleasant experience. I highly recommend this dealership. Extremely helpful. Very pleasant experience. I highly recommend this dealership. More
by Cgmayhem
May 11, 2024
Paige is incredible! I would do business with her over and over and will send all my friends to her! I would do business with her over and over and will send all my friends to her! More
by MelissaG
May 11, 2024
Thank you All for involving me in as much as you did to help me help my family, I appreciated that Thanks again! help me help my family, I appreciated that Thanks again! More
by NASRHUB
May 11, 2024
Staff made my experience positive and memorable. I needed a new car and Mark came through for me. Thank you Mark 😇 I needed a new car and Mark came through for me. Thank you Mark 😇 More
by Terrence Lacewell
May 10, 2024
Orville and Danny, are knowledgeable, enthusiastic, eager to please and extremely accommodating. Theyour many years of automobile purchases a uniquely pleasant and enjoyable one !! Cheers to the Team. eager to please and extremely accommodating. Theyour many years of automobile purchases a uniquely pleasant and enjoyable one !! Cheers to the Team. We are excited in anticipation of driving our New 5 Series” Today!! More
by jerryasilver
May 09, 2024
Greg is an outstanding Assistant Service Manager. He is very caring and patient, and truly commiserates with your grief about something being wrong with the car. You can tell he loves what he does, He is very caring and patient, and truly commiserates with your grief about something being wrong with the car. You can tell he loves what he does, and wants the best for you. He is a very kind and thorough ASM, and sees things through to completion and satisfaction. Thank you, Greg!! More
by BonnieE
Employees Worked With
May 06, 2024
Danny has always exceeded my expectations during the process of purchasing a vehicle…. Superb Job!!!!! process of purchasing a vehicle…. Superb Job!!!!! More
by Nick Burney
Employees Worked With
May 05, 2024
This was the 8th car we purchased/leased from Freehold BMW. Alway a pleasure to deal with them. Professional. Honest. Friendly. This time we worked with Orville and he was great. He knew the produ BMW. Alway a pleasure to deal with them. Professional. Honest. Friendly. This time we worked with Orville and he was great. He knew the product and kept us informed at all time. He even had the name of the ship transporting our car from Germany to the US. He helped us with the order through delivery. It was a pleasure working with him. Russ took care of the paperwork and he too is a real professional. Thank you all for the great experience More
by MIB1229
