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BMW of Freehold

Freehold, NJ

4.9
2,290 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,290 reviews

April 13, 2024

In the midst of a family medical crisis, we discovered water accumulating in the body of our X3. Thankfully we trust the Freehold dealership and were able to work with Justine Ammiano. She managed the re More

by lucillemtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

BMW of Freehold responded

Hello! We're glad to know that Justine and our team at BMW of Freehold were able to assist you during such a challenging time. It's great hearing how smoothly the repair process went, allowing you not miss any important appointments. We look forward to seeing you again when it's time for your next X series!

April 11, 2024

Welcoming and clean. The vehicles were displayed well and it was comfortable. They had refreshments which nice to have because of the amount of time you spend there. More

by MICHAEL.MPARKER04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Krokovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Torres
Apr 11, 2024 -

BMW of Freehold responded

Hi Michael! We're glad to know you found our dealership welcoming and comfortable. At BMW of Freehold, we strive to make every visit a pleasant one! Thanks for the feedback and come again!

April 11, 2024

The team made the process easy and painless. I appreciate their focus on the customer. More

by TONYPERRYDAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lidondici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

BMW of Freehold responded

Hi Tony! Thanks for letting us know that our team made the process easy and painless. We appreciate your feedback and hope to see you again at BMW of Freehold!

April 10, 2024

The dealership badly needs remodeling and at least some kind of food provided to the customers who often wait countless hours to complete the deal. More

by KOTLERIGOR
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mathew Torres
Apr 10, 2024 -

BMW of Freehold responded

Igor, we appreciate your feedback and understand the importance of a comfortable environment. We'll take your suggestions into consideration as we continually strive to improve our customer experience at BMW of Freehold. Thanks for sharing!

April 09, 2024

It’s a good service and the nice customer service and helpful clean and nice place More

by AMALYBESHAI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you received good service from our helpful team at BMW of Freehold. Come again soon!

April 09, 2024

Great car and Pierre was great! Definitely would recommend purchasing a car from BMW of Freehold! More

by MERXLE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with Pierre at BMW of Freehold. If there is anything that we can do to improve your experience, please let us know. Drive safe until next time!

April 09, 2024

I got excellent service and was on my way in just a few minutes. Great place to deal with More

by RCONCIA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony blasi
Apr 10, 2024 -

BMW of Freehold responded

Hello! Thanks for letting us know that you received excellent service at BMW of Freehold. Comme again soon!

April 09, 2024

Great Staff, pleasure to do business with. Would recommend. Love my ne car, 540 i. More

by JERRYDINER2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Krokovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Poznyak, Mathew Torres
Apr 10, 2024 -

BMW of Freehold responded

Hi Jerry! Thanks for letting us know that our team was a pleasure to do business with at BMW of Freehold. Enjoy your new ride and again soon!

April 08, 2024

I had an excellent experience purchasing my car from Mike. He provided exceptional customer service and product. His expertise on the vehicle features and specifications was impressive, and he patiently More

by Bmwpurchaser114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

BMW of Freehold responded

Hello! We're delighted to know that you had an excellent experience with Mike at BMW of Freehold! It's great to see his knowledge and customer-focused approach made your car buying process smooth. We appreciate the recommendation, enjoy your new ride. Come again soon!

April 08, 2024

Michael was excellent and very patient while offering great advise and direction What can be said about Nick He was amazingly helpful And gracious. He work diligently on the numbers including my trad More

by amirb152
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

BMW of Freehold responded

Hello! We're so glad to know that Michael and Nick made your car buying experience comfortable at BMW of Freehold. It's great to see our team was able to provide you with the excellent service we strive for. Thanks for sharing this positive feedback and come again soon!

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