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BMW of Freehold
Freehold, NJ
2,291 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,291 reviews
January 17, 2024
This dealership goes above and beyond to make sure the customer is taken care of. My experience is above 5 stars. Dan and his team were delightful to work with! I am a forever loyal customer. They are all customer is taken care of. My experience is above 5 stars. Dan and his team were delightful to work with! I am a forever loyal customer. They are all so courteous and pleasant. Mark went out of his way to make sure I was happy. Dan, of course., the perfect gentleman as always. Please pay them a visit, you will not be sorry. More
by LIZROSE13
Verified Customer
January 17, 2024
Reliable ,professional, good attention ,fantastic, friendly, professional, great service, Kind, fantastic, proud , great great, very nice friendly, professional, great service, Kind, fantastic, proud , great great, very nice More
by OCTAVILAJUN27
Employees Worked With
Dominique Nemeth
January 17, 2024
Simply the BEST buying experience . First class car dealership with an excellent Service department. Thank You BMW of Freehold. First class car dealership with an excellent Service department. Thank You BMW of Freehold. More
by RONVIPE
Employees Worked With
Other Employees :
John Bell, John Calabrese, Paige Cogliano, Rachel Costa
January 17, 2024
Over the course of 15 years we have purchased 3 BMWs from this dealership. The sales people and service department have always been very professional, courteous and helpful. this dealership. The sales people and service department have always been very professional, courteous and helpful. More
by Maria
Employees Worked With
January 17, 2024
I recently purchased a 2024 BMW 540Xi from BMW of Freehold and the experience was exceptional. The customer service was notably friendly, patient, and honest, setting a high standard for car dealersh Freehold and the experience was exceptional. The customer service was notably friendly, patient, and honest, setting a high standard for car dealerships. My salesperson, Orville, was particularly outstanding - enthusiastic and easy to converse with, making the whole process feel personal. What I appreciated most was the smooth and seamless process from ordering to delivery. The staff’s welcoming attitude made a significant difference, making me feel valued rather than a bother. A memorable moment was discovering that Orville and I have children with the same name, adding a unique personal touch to my experience. More
by FERDINAND VERLEY
January 17, 2024
John and Danny were fantastic to deal with. The process was simple with what I wanted and deciding a fair price. I have bought multiple BMWs and they were the far better dealership to deal with The process was simple with what I wanted and deciding a fair price. I have bought multiple BMWs and they were the far better dealership to deal with. Will definitely buy from them again. More
by BRIKRALL
January 17, 2024
Everything went well and quickly. Lauren the new receptionist was also great. Didn’t need Mark today Lauren the new receptionist was also great. Didn’t need Mark today More
by WAYNE37
January 17, 2024
Had a very simple car buying process. Value given for my trade was fair. Orville was very good and would go to him again if I buy another bmw Value given for my trade was fair. Orville was very good and would go to him again if I buy another bmw More
by MDOUGH23
Employees Worked With
January 17, 2024
As always great to work with everyone at BMW of Freehold. I have a customer for many uears I have a customer for many uears More
by ROSMARINSTEVEN
January 17, 2024
Great sales and finance dept experience. A little put off by sales mgt not allowing a test drive of the model at the start of the buying process. A little put off by sales mgt not allowing a test drive of the model at the start of the buying process. More
by THOMASCONWAY867
