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BMW of Freehold

Freehold, NJ

4.9
2,295 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,295 reviews

December 04, 2023

The dealership was competent, professional and efficient. I will highly recommend them to Others. All in all, a tremendous experience More

by scaruso1
Recommend Dealer
Yes
Employees Worked With
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Catania
Dec 05, 2023 -

BMW of Freehold responded

Hello! We're so glad to know you had a great, professional, and efficient experience at BMW of Freehold! Your recommendation means the world to us. We look forward to serving any future needs you may have!

December 04, 2023

Straight forward understanding and cleqr Clear. .. attentive to a client's needs and follows through with what he says he will do. More

by Djmtr
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lichaa
Dec 05, 2023 -

BMW of Freehold responded

Hello! We appreciate your positive feedback! Our team at BMW of Freehold is dedicated to providing clear, straightforward service and meeting our clients' needs. Thanks for noticing that we follow through on our promises! Come again soon!

December 04, 2023

Seamless and positive experience Everyone was very professional and friendly . John was very informative and knowledgeable in all areas BMW More

by SHEILALAVECCHIA
Recommend Dealer
Yes
Employees Worked With
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cheung
Dec 05, 2023 -

BMW of Freehold responded

Sheila, we're delighted to know you had a seamless and positive experience with John at BMW of Freehold. We appreciate your kind words about our team's professionalism and friendliness!

December 04, 2023

The dealership was competent, professional and efficient. I will highly recommend them to Others. All in all, a tremendous experience More

by scaruso1
Recommend Dealer
Yes
Employees Worked With
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Catania
Dec 05, 2023 -

BMW of Freehold responded

Hi! We're delighted to know that you had a tremendous experience at BMW of Freehold! Your recommendation means the world to us. Thanks for sharing your thoughts and we look forward to serving you again in the future!

December 04, 2023

Very pleasant experience Nick and Dominique were very helpful in getting me in our new car and explaining the features. More

by FRANGEANOULES
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lichaa
Dec 05, 2023 -

BMW of Freehold responded

Hi Fran! We're delighted to know that Nick and Dominique were able to assist you in finding your new car at BMW of Freehold. We hope you enjoy all the features! Thanks for sharing your experience with us and we hope to see you again!

December 04, 2023

Very professional Diligent, responsible, polite, caring, respectful people Very nice and hardworking people BMW personnel tried to satisfy all customers More

by ALEKSANDR59
Recommend Dealer
Yes
Employees Worked With
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierre Gonzales
Dec 05, 2023 -

BMW of Freehold responded

Hi Aleksandr! We appreciate your kind words about our team at BMW of Freehold. We always aim to provide the best service possible for all customers. Thanks for sharing your experience and we hope to see you again soon!

December 01, 2023

John was very knowledgeable and helpful through the whole experience. I would recommend him to anyone looking to buy a new BMW. More

by cterelle
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

BMW of Freehold responded

Hello! We're glad to know that John was very knowledgeable and helpful, and able to assist you with your purchase at BMW of Freehold. Your recommendation means a lot! Enjoy the new ride and we hope to see you again!

November 30, 2023

great experience interacting with everyone at the dealership Client Advisor Mike Youssef was great and helpful More

by CCALANDRA4
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lichaa
Nov 30, 2023 -

BMW of Freehold responded

Hi! We're glad to know you had a great experience with us at BMW of Freehold, and that Mike Youssef was helpful during your visit. Thanks for the review and we hope to see you again soon!

November 29, 2023

Always looking to please the customer, everyone is well informed and friendly. Great place to do business. More

by HAPPYHONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

BMW of Freehold responded

Hi! We're glad to know you had a positive experience with our informed and friendly team at BMW of Freehold. We always strive to provide top-notch service and make every visit enjoyable for our customers. Thanks for your kind words and we hope to see you again!

November 29, 2023

Within last month our family got 2 cars from Eugene. He is very reliable and knowledgeable. Great service. Highly recommended. More

by musenka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Poznyak
Nov 30, 2023 -

BMW of Freehold responded

Hello Musenka! We're so glad to know that Eugene was very reliable and knowledgeable, and able to assist you with your car purchases at BMW of Freehold. Thanks for recommending us and our service! Safe travels in your new cars and we hope to see you again soon!

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