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BMW of Freehold
Freehold, NJ
2,367 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,367 reviews
January 17, 2024
Everything went well and quickly. Lauren the new receptionist was also great. Didn’t need Mark today Lauren the new receptionist was also great. Didn’t need Mark today More
by WAYNE37
Verified Customer
January 17, 2024
Process went smooth with Eugene was able to get a good price on the vehicle and got me an appointment set up for me to buy very quickly. When I got there he was with another customer, but he was able to w price on the vehicle and got me an appointment set up for me to buy very quickly. When I got there he was with another customer, but he was able to work with both of us and we were out of there in under 6 hours. He also gave me a free full tank of gas which normally doesn’t come with used vehicles which was a plus. My car also didn’t have any floor mats which was a little odd, but he went out of his way and stated that he will have some ordered and shipped to me. Overall I enjoyed my experience with Eugene at BMW of Freehold as he was very kind, knowledgeable and helpful throughout the whole buying process. More
by Shaw
January 17, 2024
Dominique was knowledgeable and honest. Super personable and fun to be around. She made sure we had exactly what we needed. We couldn't be happier! Super personable and fun to be around. She made sure we had exactly what we needed. We couldn't be happier! More
by DAMONZAPPACOSTA
January 17, 2024
John and Danny were fantastic to deal with. The process was simple with what I wanted and deciding a fair price. I have bought multiple BMWs and they were the far better dealership to deal with The process was simple with what I wanted and deciding a fair price. I have bought multiple BMWs and they were the far better dealership to deal with. Will definitely buy from them again. More
by BRIKRALL
January 17, 2024
Great sales and finance dept experience. A little put off by sales mgt not allowing a test drive of the model at the start of the buying process. A little put off by sales mgt not allowing a test drive of the model at the start of the buying process. More
by THOMASCONWAY867
January 17, 2024
Everyone was so attentive to our needs and listened to what we wanted . We love the car we ordered . Would definitely recommend John to all my friends and family . what we wanted . We love the car we ordered . Would definitely recommend John to all my friends and family . More
by ROC72C
January 17, 2024
This dealership goes above and beyond to make sure the customer is taken care of. My experience is above 5 stars. Dan and his team were delightful to work with! I am a forever loyal customer. They are all customer is taken care of. My experience is above 5 stars. Dan and his team were delightful to work with! I am a forever loyal customer. They are all so courteous and pleasant. Mark went out of his way to make sure I was happy. Dan, of course., the perfect gentleman as always. Please pay them a visit, you will not be sorry. More
by LIZROSE13
January 17, 2024
Always given high quality and service at Freehold BMW! Thank you Orville and to his team Thank you Orville and to his team More
by CGM318518
Employees Worked With
Other Employees :
Fernando Lema-Hasing
January 17, 2024
Danny the manager is the best we won’t go to anyone but him he’s very professional and always gets the job done for us. This is our fourth car in two years. The staff there is great him he’s very professional and always gets the job done for us. This is our fourth car in two years. The staff there is great More
by MDTAM30
January 17, 2024
Sold me a car that required an oil change less than 500 miles after I bought it. Why would a BMW dealership not make sure all maintenance was performed on a vehicle they are selling? miles after I bought it. Why would a BMW dealership not make sure all maintenance was performed on a vehicle they are selling? More
by KNOSTMANTX
Employees Worked With
