BMW of Sarasota

Derek at the Sarasota BMW ship does a fantastic job! His honesty is absolutely the highest value. Thanks to you and the technicians for doing your jobs with integrity!! His honesty is absolutely the highest value. Thanks to you and the technicians for doing your jobs with integrity!! More

Quick, efficient, and extremely customer serviced oriented. Loaner car was easily available and pick up of my serviced vehicle was hassle free. Carlos was excellent! Always a pleasure! oriented. Loaner car was easily available and pick up of my serviced vehicle was hassle free. Carlos was excellent! Always a pleasure! More

excellent service service was done on time. tech sent mea video of his progress which I thought was pretty sick. highly recommend therefor all of your service needs service was done on time. tech sent mea video of his progress which I thought was pretty sick. highly recommend therefor all of your service needs More

Carlos has always been a pleasure to work with having my BMW X5 services at your dealership. I appreciate his expertise, knowledge and professionalism. He is an asset to your service team. BMW X5 services at your dealership. I appreciate his expertise, knowledge and professionalism. He is an asset to your service team. More

Carlos was very professional, helpful and knowledgeable. He made my visit to the service department much pleasant than my last visit. I will ask for him in the future. He made my visit to the service department much pleasant than my last visit. I will ask for him in the future. More

Excellent Customer Service, quick, complete service Derek Thomas is always on top of his game and very customer service focused. He is professional and courteous. An issue came up regarding my brake p Derek Thomas is always on top of his game and very customer service focused. He is professional and courteous. An issue came up regarding my brake pad analysis, and he calmly and thoroughly explained my options. I asked for a quote and he printed out a detailed quote, listing all of the parts and an estimated price. Wild! More

Came into service to have my 230i looked at that I purchased used. Greg was very helpful and went over all service that had been done on the car prior to me purchasing which was very helpful. He then purchased used. Greg was very helpful and went over all service that had been done on the car prior to me purchasing which was very helpful. He then hooked me up with your car guru that helped me with all the features on the car! More

Very nice experience, everyone seemed to understand how special my car is to me. Thank you! I’ll be back for all maintenance, I should have come here sooner! special my car is to me. Thank you! I’ll be back for all maintenance, I should have come here sooner! More

Scott Gould provided excellent customer service. Probably the best I have had from BMW He was courteous, friendly and very accommodating. I am new to the area so was able to compare the quality of Probably the best I have had from BMW He was courteous, friendly and very accommodating. I am new to the area so was able to compare the quality of service in different geographic regions. More

I can say enough good words about Derek. Since I am a widow and live by myself and I have a problem with my BMW I just have to call him and he takes care of my problem right away. I don’t know what I wou widow and live by myself and I have a problem with my BMW I just have to call him and he takes care of my problem right away. I don’t know what I would do if he wasn’t there, I have complete trust that he won’t try and take advantage of me. More