
BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 17,529 reviews
It took me a total of 7 hours to trade in old vehicle & buy new one. Then I had to return today to receive floor mats that were not in the brand new vehicle. I was at dealership for another 1.5 hours for t buy new one. Then I had to return today to receive floor mats that were not in the brand new vehicle. I was at dealership for another 1.5 hours for this. The customer service experience at this dealership is clunky at best. During both visits I was handed off multiple times; each time required more waiting around. Moreover, the finance manager (can’t remember her name) was impatient, hurried and thoroughly un engaging as she attempted do upsell me every step of the way. Honestly now, 4 days later and I still feel like she fast talked me. More
Derek Thomas has been my service go to for more than a decade. He’s friendly, knowledgeable, and a tremendous asset to BMW 🔝. decade. He’s friendly, knowledgeable, and a tremendous asset to BMW 🔝. More
Very courteous and polite. That’s it. I don’t like surveys do you ? No That’s it. I don’t like surveys do you ? No More
Good and efficient service. Kind employees that were extremely helpful with other questions. Kudos to everyone. Kind employees that were extremely helpful with other questions. Kudos to everyone. More
My service manager Greg was absolutely amazing. He took care of me from beginning to end. I will always use this dealership for any service. My BMW needs now and in the future. He took care of me from beginning to end. I will always use this dealership for any service. My BMW needs now and in the future. More
Exceptional experience! ! Thank you for teaming so well to ensure my car was repaired quickly. * Kudos to Blake Neely for being so personable and wonderful. * Kudos to Pau ! Thank you for teaming so well to ensure my car was repaired quickly. * Kudos to Blake Neely for being so personable and wonderful. * Kudos to Paula Bryant for ensuring the emergency issue my vehicle was having was addressed soonest. * Kudos to Chong for taking the time to speak with us as individuals thus making us feel valued. * Kudos to 2 sales people John Torres and John Herd(sp?) for answering my questions and sharing their knowledge about the new X7…most likely my future new vehicle. More
The process was smooth and fast, and I was informed with detailed information and helpful guide. detailed information and helpful guide. More
My 2021 x3 was showing a strange error message, so I took it in to Sarasota BMW. I live in Sarasota, but for a variety of reasons I very rarely go there, even though it is convenient. My service advisor was it in to Sarasota BMW. I live in Sarasota, but for a variety of reasons I very rarely go there, even though it is convenient. My service advisor was Derek, and he was perfect throughout: responsive, polite and communicative. On the other hand, my car was returned dirty. I’ve had BMWs serviced in dealerships all over the country, and they always wash the car. Not Sarasota BMW! Secondly, every other dealer offers a nice BMW as a loaner. Not Sarasota BMW! They gave me a Chevy Bolt. Come on, guys, don’t be so cheap. Besides, it’s an opportunity for customers to get a good look at possible new cars. The dealership in St. Petersburg gave me a brand new X5, and the dealership in Fort Myers gave me a plug in hybrid X3 which I ultimately bought. More
Organized, friendly and not pushing services not needed. Nice waiting area. Keep up good work Nice waiting area. Keep up good work More
The dealership and staff were great to work with. Ask for Tim Chestnut he is an outstanding salesman. Ask for Tim Chestnut he is an outstanding salesman. More