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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,898 Reviews

12,898 Reviews of BMW of Sarasota - Service Center

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November 21, 2024

Given the number of customers having cars serviced, I was pleasantly surprised by the good natured attitudes and efficiency of every employee there. My service advisor, JR, was exceptionally attentive. He More

by PEMBERTON.CEDRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Skeet
November 21, 2024

Great customer service, very tentative To your needs, Was able to navigate opportunities and provide rental car as needed, More

by DENNYWOODRUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Goudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Very poor no communication between technician and Owner your cookies and coffee are a shortfall of any employee to say hello or good morning. had the car for six days and never found out what was wrong! More

by p.digrigoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Folsom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Gibson
November 21, 2024

Can you dealership with an excellent service department? Excellent staff easy to make appointments. Recommend other BMW owners More

by BobNCars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Nick Ring was our service advisor and handled everything very well! Very responsive and communicative. More

by TLLUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ring
November 21, 2024

I don’t feel a lot of trust. Customer service is not good and recently used their on premise hertz rental service and the guy who handles that is just plain rude!!! More

by JBDENTIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Cash
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

I had a great experience in purchasing my first BMW. Naycole Wright was a first class sales woman. She did everything to make my purchase go smoothly and stress free. Would highly recommend dealing More

by Judyhudson
Workmanship
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan El Hakim
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Greg, helps me to take the correct steps to take care of my car Your staff is very helpful, friendly, professional and knowledgeable More

by augusto-vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Excellent facility, staff and performance. I was treated extremely well. Communication, service and fairness. Staff listened and made every effort to make your experience better. This is why y More

by TLDUBINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Bachar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Thank you BMW Sarasota , Thank you Carlos Munoz for being very professional , knowledgeable and helpful …Carlos always make sure give us the best service and always take care our vehicles needs …..Thank you More

by ysacc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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