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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,018 Reviews

13,018 Reviews of BMW of Sarasota - Service Center

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February 26, 2022

Local BMW dealership Staff is nice though technicians missing details on the car inspection… Today was able to get in without an appointment More

by ZUNIGAPEDRIANES@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner was very helpful last time I came in and Kim was my service advisor today, also helpful
February 26, 2022

The service was great. Brenton wad a great advisor and Remzi the tech did a great job servicing my truck :) More

by COLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Merlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bachar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Lacalamita, Brenton Payne
February 26, 2022

Excellent friendly and knowledgeable customer service reps. Professional attitudes while assisting customers during check in and during payment process. More

by JUGARC85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2022

Great communication and attention to detail. Definitely what you want when you deal with the service center. More

by macourtney313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2022

Needed an oil change before driving back to Canada. Was scheduled an appointment quickly. Friendly greeting on arrival and service was completed in about 1.5 hours allowing me to get on my way as soon More

by P.BOURADA21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
February 26, 2022

Awesome experience with the team and Kim Caleo especially! She was great with communication and explaining the situation More

by DAN.WEST.S
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry, Austin Martin
February 26, 2022

We had a problem with our coolant level and found out BMW just extended the warranty to cover the repair. Thanks to Kim Caleo, our service manager, who arranged everything for us. She is outstanding! More

by JACOBSON5395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
February 26, 2022

Welcoming when you arrive for service. They are organized and ready to help with service either for maintenance or a problem. At recent visit they checked concerns out and I felt comfort More

by joy.gerasimowicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2022

Efficient expensive quick personnel very kind great service for loners I would recommend for friends More

by gg0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2022

Service advisor was excellent, thorough communication, including video inspection and video of completed worj and quality of work is excellent. Like being able to pay on-line then simply pick up the car. More

by EDDIE_NAVARRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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