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13,069 Reviews of BMW of Sarasota - Service Center
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Verified Customer
December 19, 2021
The whole team at BMW of Sarasota is awesome. Zack always takes great care of me and my vehicles. I won't go anywhere else for service. takes great care of me and my vehicles. I won't go anywhere else for service. More
by jcastillo0
Employees Worked With
Other Employees :
Kyle Tabar, Daniel Mangiafico
December 19, 2021
I was treated very nice my advisor was on top the whole time on what was being done on my car i was very pleased with the service that was performed… time on what was being done on my car i was very pleased with the service that was performed… More
by JESUSMORENO
Employees Worked With
December 19, 2021
Did a good job of cleaning my car.lacked communication as to the status of the repair. to the status of the repair. More
by JRSHMOE
Employees Worked With
December 18, 2021
The communication was great and they kept me updated along the way. They completed my service in an timely manner as well. along the way. They completed my service in an timely manner as well. More
by CEOMATTHEW
Employees Worked With
December 18, 2021
I would highly recommend BMW of Sarasota. After my check engine light came on in my X3 I stopped by without an appointment to speak with my service advisor Lucy. She was able to get me in and have the team engine light came on in my X3 I stopped by without an appointment to speak with my service advisor Lucy. She was able to get me in and have the team address the issue same day. Thank you Lucy and BMW of Sarasota More
by TIMJMILLER2K1
Employees Worked With
December 18, 2021
Wait times are too long. Service is not competitvely priced. The only thing going for them is the customer service. So far in 3 service calls I've spent around $6000 not including proprietary keys and t priced. The only thing going for them is the customer service. So far in 3 service calls I've spent around $6000 not including proprietary keys and the micro switch that they broke and charged me $360 to repair. Their tire quote was almost $1000 over Costco for lower quality tires than Costco offered. And I've always waited what seemed like forever in their waiting area just to find out parts would need you be ordered and it would take a week for the repair. When they repaired the oil pan leak my car had ants in the glove box from sitting in their sandy lot for 2 weeks. It took me weeks to remove them. No car wash or vacuum and had to have the car detailed $160 from the oil on the carpet from that first repair too. Looking for a reputable garage to take my Z4 to for service. Until then I don't have much choice but to keep going to BMW for repairs. More
by depps2015
December 18, 2021
30 minute wait for technician for scheduled service! I waited another 15 minutes for technician to get back to me on courtesy ride( Uber) so I ended up walking home approximately 2 miles! I truly miss my waited another 15 minutes for technician to get back to me on courtesy ride( Uber) so I ended up walking home approximately 2 miles! I truly miss my Mercedes’ and their impeccable service! I was always in and out with a loner car and never talked into added service charges! More
by TMROON
Employees Worked With
New employee
December 18, 2021
Lucy was ver professional and courteous. Work performed Lucy was ver professional and courteous. Work performed was great Cost was higher than expected Lucy was ver professional and courteous. Work performed was great Cost was higher than expected More
by THOMF42
Employees Worked With
December 17, 2021
Clean, professional and quick. Will be glad to bring vehicle back in the future. Nice. vehicle back in the future. Nice. More
by michael.langston
Employees Worked With
