BMW of Shrewsbury

I had a great experience with Ryan Marcello at BMW of Shrewsbury. He made purchasing my new vehicle easy and a very happy experience. Shrewsbury. He made purchasing my new vehicle easy and a very happy experience. More

Ryan was awesome. The whole team was courteous and respectful. The experience was a 10 The whole team was courteous and respectful. The experience was a 10 More

This is my second BMW from this location, and once again it was an outstanding experience. Yvonne, John, Adam and Kenny were all extremely helpful in guiding me through the process. They are extremely kno it was an outstanding experience. Yvonne, John, Adam and Kenny were all extremely helpful in guiding me through the process. They are extremely knowledgeable about the product and were very professional in how they assisted me. I would highly recommend this dealership and especially the team that worked with me. Regards, David V. More

Yvonne was very respectful, kind, considerate and helpful when she was helping my buy Tesla when she was helping my buy Tesla More

It’s always a fantastic experience at BMW of Shrewsbury! We recently purchased an M4 Competition. The communication between the management and sales team was superb. They went above and beyond to make sure We recently purchased an M4 Competition. The communication between the management and sales team was superb. They went above and beyond to make sure we had the best experience possible. We couldn’t be happier with our purchase. More

Dealing with DMW Shrewsbury they were great. We walked in at 3pm on sunday to test drove and walked out at 4:30pm with car purchased! We walked in at 3pm on sunday to test drove and walked out at 4:30pm with car purchased! More

The dealership, overall, is very professional and by my observations, honest and straightforward with price/knowledge of vehicle. I think some staff are more knowledgeable than others and more willing to observations, honest and straightforward with price/knowledge of vehicle. I think some staff are more knowledgeable than others and more willing to go the extra mile to talk and allow a buyer time to decide what they are looking for. What's important to me is willingness to find answers to questions rather than convey a sense of knowing and not being correct. In this regard, I absolutely enjoyed working with Yvonne, my point of sale person. She is honest, professional, and she did several things that drove the sale. She stayed late the first day I showed up at the dealership to make sure I had time to drive several vehicles--no hesitance on her part despite me keeping her late. Later that week, she politely (not pushy) called me to ask if I had questions about choosing a vehicle. At that point, I was still deciding about a BMW or other brand and was unsure. She left the door open to me to contact her. Later that I day, I did. I came back to see about a vehicle I test drove but then saw the one I ended up purchasing. It was in the showroom. She asked Doug to get it out so I could drive it. After driving, I was pretty sure it was the SUV for me, despite being more money than I was planning to spend. In short, she and Doug (Doug is very pleasant and super informed of the vehicle's operation, equipment, gadgets) were extremely helpful to me in deciding to purchase the SUV I chose. Sometimes a car sells itself because a buyer knows what they want. That was not my situation, so Yvonne and Doug, kudos to you for helping me make this purchase. More

Yvonne and Doug were great. They made everything so easy. They work together very well They made everything so easy. They work together very well More

Yvonne was wonderful, kind, professional. Doug was great too he explained everything really well 100% Doug was great too he explained everything really well 100% More

Garrett Powers was exceptionally helpful with my used BMW that I bought next door at the Audi dealership! He was super involved in helping me try to find a car and was extreemly knowlegegable in explaining a that I bought next door at the Audi dealership! He was super involved in helping me try to find a car and was extreemly knowlegegable in explaining all the dashboard electronics, setting up Apple Play and even gave me an 'M' license plate holder! I could not be more pleased with his attention to details. I would highly recommend Garrett as a salesperson, a true pleasure to work with! I had no idea buying a used car would be so fun! More