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BMW of Silver Spring
Silver Spring, MD
4,136 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,136 reviews
May 01, 2025
I have been going to BMW of Silver Spring to service my BMWs for 20 years and I have always had good experiences. Brandi Rodgers has been my service advisor for several years. Brandi is very professional a BMWs for 20 years and I have always had good experiences. Brandi Rodgers has been my service advisor for several years. Brandi is very professional and clearly explains my options for routine service and/or other needed work. More
by Sue328
Employees Worked With
April 30, 2025
I always enjoy the Service Tech Video. He’s always informative and precise. It was necessary to have my car picked up by AAA Towing and delivered to BMW of Silver Spring. Surprisingly, she He’s always informative and precise. It was necessary to have my car picked up by AAA Towing and delivered to BMW of Silver Spring. Surprisingly, she wouldn’t start. I called Brandy in the Service Center..She was comforting.. I stopped worrying.. She kept me updated and was reassuring. When I picked up my car, the Service Cashiers were friendly and professional. The young man that delivered my car offered to drive my car out of the garage..He was courteous and opened the door for me. As a senior I take notice and applaud younger generations who take time to be not only professional, knowledgeable and helpful, but also thoughtful. More
by MISS GAIL
Employees Worked With
Other Employees :
Service Technician, Service Cashiers, Service Valet
April 30, 2025
What can I say? Joy is the best service provider at BMW Silver Spring. I have been following her from Rockville per a friend's recommendation. Joy is the best service provider at BMW Silver Spring. I have been following her from Rockville per a friend's recommendation. More
by bobbyjae
Employees Worked With
April 28, 2025
Very pleased with all the help I received in the car buying process from the dealership, and specifically, my salesperson Ron Askew. Ron was extremely respectful and efficient with my time in putting a buying process from the dealership, and specifically, my salesperson Ron Askew. Ron was extremely respectful and efficient with my time in putting a deal together. Could not have been more pleased with the results. More
by justinkatchur
Employees Worked With
April 24, 2025
Amit is a Genius who is exceptional in both his knowledge and commitment to his customer. and commitment to his customer. More
by Pointer2005
Employees Worked With
April 24, 2025
A++ rating for Joy Chilcoate for problem resolution, responsiveness and followup. Also, Ron Ptak, the service manager, is the gold standard for customer service satisfaction. I've been bringing my ca responsiveness and followup. Also, Ron Ptak, the service manager, is the gold standard for customer service satisfaction. I've been bringing my car to this dealership since 2014 and I appreciate the service I've received there. More
by strlngslvrrse
April 16, 2025
BMW of Silver Spring knows how to get business done! Sales Executive Desirea Jackson and Finance Manager Pedro Delgado form a powerful "Dynamic Duo" with extensive product knowledge and business know-h Sales Executive Desirea Jackson and Finance Manager Pedro Delgado form a powerful "Dynamic Duo" with extensive product knowledge and business know-how essentially unmatched in the car dealership business from what I have seen over the past several decades. They are very good at making things happen that the Customer wants to happen. More
by StevenJ
April 14, 2025
I had a great experience working with Desirea during the purchase of my BMW X1. She is knowledgeable, patient, and the entire process was smooth and stress free. Desirea took the time to answer all my quest purchase of my BMW X1. She is knowledgeable, patient, and the entire process was smooth and stress free. Desirea took the time to answer all my questions and helped me find the perfect vehicle. I highly recommend her if you’re looking for top notch service! More
by izach59
April 11, 2025
I was given Excellent Customer Service by Ms. Desirea my Sales Rep., and Mr Pedro. They were more than friendly and courteous throughout my purchase process.. I am more than happy with my new c Desirea my Sales Rep., and Mr Pedro. They were more than friendly and courteous throughout my purchase process.. I am more than happy with my new car purchase. More
by pauleteb45
