Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Silver Spring
Silver Spring, MD
4,157 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,157 reviews
March 06, 2022
Kyle is the best salesperson we have ever encountered at an auto dealership. He clearly enjoys his work and enjoys helping people find their way in the sometimes disconcerting process of purchasing a new ca an auto dealership. He clearly enjoys his work and enjoys helping people find their way in the sometimes disconcerting process of purchasing a new car. He is professional in every way we can think of. He is knowledgeable, patient, flexible, and was very accommodting when we began to change our minds about what vehicle we wanted. He could not have been more generous with his time and expertise. He is a credit to your dealership. If anyone we know expressed interest in purchasing a BMW, we would unhestatingly refer them to Kyle. More
by A. Mayer
Employees Worked With
Other Employees :
Pedro in finance was also very personable & very enjoyable to work with. Made the process easy and comfortable.
March 06, 2022
Great customer service, I been a customer for about 20 years and they just keep getting better years and they just keep getting better More
by Aybills
March 05, 2022
Very friendly and hard working employees here! Andre and Gen made sure the process was simple and worked hard to help me get exactly what I was looking for. Outstanding experience altogether and t Andre and Gen made sure the process was simple and worked hard to help me get exactly what I was looking for. Outstanding experience altogether and they exceed my expectations! Very honest and experienced crew here! I would definitely recommend to my friends and family! Thank you so much! More
by francis1993salinas
Employees Worked With
Other Employees :
Matt Dolesh, Gen Awanohara, Andre Arias, Aaron DeVane
March 05, 2022
Eric Lovo met me first thing in the morning for a scheduled test drive. He did a great job of letting me explore the car and answered all the questions I had. He was also very respectful of my time a scheduled test drive. He did a great job of letting me explore the car and answered all the questions I had. He was also very respectful of my time and offered me a great price straight away without haggling. I'd be happy to work with him again in the future. More
by aphillippy
Employees Worked With
March 01, 2022
Lonnie Overby was outstanding to work with and very attentive and patient in showing me potential options for the purchase of a BMW 5-series sedan. His knowledge is unsurpassed and it was a pleasure t attentive and patient in showing me potential options for the purchase of a BMW 5-series sedan. His knowledge is unsurpassed and it was a pleasure to conduct the test drives with him. i highly recommend Lonnie for your BMW vehicle needs! More
by Rodney
Employees Worked With
Lonnie Overby
February 28, 2022
Great customer service and buying experience; Nate was very knowledgeable and resourceful. I was very pleased by the professionalism and transparency during the process. very knowledgeable and resourceful. I was very pleased by the professionalism and transparency during the process. More
by mac
Employees Worked With
Nate Vitek
February 26, 2022
The customer service at this location was exceptional. I highly recommend anyone interested in purchasing a BMW to come to this specific location. My salespersons Eric Lovo made sure I got the car I exact I highly recommend anyone interested in purchasing a BMW to come to this specific location. My salespersons Eric Lovo made sure I got the car I exactly wanted and went above and beyond with his customer service. He took the extra mile in even giving me an extra tutorial on all the features on the car. More
by monica.lily1
Employees Worked With
February 25, 2022
Kyle was very helpful in locating an X5 45e for us. He was professional and courteous and made the process of purchasing our new X5 straight-forward. He followed-up after our purchase to make sure ever He was professional and courteous and made the process of purchasing our new X5 straight-forward. He followed-up after our purchase to make sure everything was okay with the vehicle. We appreciate his help and highly recommend Kyle. More
by bpcollins1
Employees Worked With
February 24, 2022
Great service and great people! Their flexibility and top customer service made our buying process easy and efficient. Their flexibility and top customer service made our buying process easy and efficient. More
by Vjzhong
Employees Worked With
