
BMW of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Desirea was both personable and professional. She went the extra mile to make sure I was satisfied. Many thanks! She went the extra mile to make sure I was satisfied. Many thanks! More
I recently purchased a new X1 from BMW of Silver Spring and wanted to take a moment to express my gratitude for the fantastic experience I had as a new customer. From start to finish, the entire process w and wanted to take a moment to express my gratitude for the fantastic experience I had as a new customer. From start to finish, the entire process was seamless and enjoyable. Harold Shelby, my CA, was incredibly knowledgeable and friendly, answering all of my questions with patience and professionalism. He made sure that I felt comfortable and well-informed throughout the entire car-buying process, and I never felt pressured or rushed into making a decision. In the end, I drove away in my new car, feeling confident and satisfied with my purchase. I would highly recommend this dealership and Harold Shelby to anyone in the market for a new vehicle, as the staff truly goes above and beyond to provide an exceptional customer experience. Thank you again for a wonderful car-buying experience! More
Desirea Jackson was a great sales agent and very knowledgeable and succinct in answering questions She listens and does not waste your time. Pedro Delgado was the best Finance Director I have ever knowledgeable and succinct in answering questions She listens and does not waste your time. Pedro Delgado was the best Finance Director I have ever worked with. He was very knowledgeable and knows how to break down numbers in a lease and explain the current money factor environment we are in. More
Harold set the bar across the board for a perfect customer experience. From the moment I walked into the dealership Harold was responsive, extremely knowledgeable, not only about the vehicle itself, customer experience. From the moment I walked into the dealership Harold was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! He patiently waited for me to complete my paperwork and gave me a snack even when the dealership had already closed since we had such a long day. Before we did an overview he snapped a few pictures for my socials and provided a wonderful overview and wrote down any additional needs that I requested for my car.. Harold has definitely gained returning customer. Thank you! More
Gen was absolutely amazing and a pleasure to work with! From the moment I walked into his office he showed me that he cared about me making the best and most sensible decisions that the dealership had to o From the moment I walked into his office he showed me that he cared about me making the best and most sensible decisions that the dealership had to offer for my vehicle purchase. He went above and beyond to ensure that I walked out and felt confident about the entire process. He even used his resources with past clients to make my experience even more relatable. One can appreciate when someone is really passionate about their job and for that I am grateful. Gen shows a commitment to his craft, a positive attitude and a genuine belief in the products which are critical qualities an excellent manager possesses. Thanks Gen! More
I recently leased a vehicle from BMW of Silver Spring and was lucky enough to have the opportunity to work with Scott Sohn. Scott went above our expectations in the level of service he provided. The dealers was lucky enough to have the opportunity to work with Scott Sohn. Scott went above our expectations in the level of service he provided. The dealership didn’t have the vehicle we were looking for in their inventory, so he went looking for it. He scoured the entire east coast to find a vehicle with our specific options, and eventually did. He was also able to get the vehicle transferred to his location in a very short amount of time. In addition, he was very transparent when it came to costs and negotiating on the price of the vehicle, and didn’t apply unnecessary pressure or the normal “back and forth” haggling that most car buyers have experienced at one time or another. If you’re looking for a BMW, go see Scott. You won’t be disappointed! More
Thank you to Christian and the entire team at BMW of silver spring! This was the best car buying experience. The process was smooth and seamless. I will definitely be back in the future! silver spring! This was the best car buying experience. The process was smooth and seamless. I will definitely be back in the future! More
Christian provided great service, one of the best experiences I’ve had at a dealership experiences I’ve had at a dealership More
Excellent service so helpful and friendly. Would definitely recommend BMW of Silver Spring to friends and family Would definitely recommend BMW of Silver Spring to friends and family More