BMW of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent service and willingness to work around my financing options. The car was under priced by 3k financing options. The car was under priced by 3k More
I feel fortunate to have connected with Harold Shelby for my new car purchase. In these times of production issues, price parity among dealers, limited allocations, and overall obstacles in obtaining models my new car purchase. In these times of production issues, price parity among dealers, limited allocations, and overall obstacles in obtaining models in demand, it really comes down to customer service. Harold is a gem. Not only is he an absolutely delightful person, but he is excellent at communicating with the client. He is patient with you, and works to address any concerns. I cannot express how much of a difference that makes. Open an honest communication is a real virtue. If that's not enough, Harold also goes above and beyond for you every step of the way. There are good people in the business, and he's certainly one of them. Gen Awanohara in the Finance Dept. was also very friendly. He was thorough, had all the "paperwork" ready to go and was patient with me. Although I ultimately declined to add on any extra services, I appreciate he took the time to explain them and they were reasonably priced. He was also quick to accommodate when it appeared we might have a slight misunderstanding in regard to the loan. More
Had a great experience with the salesman, Ron Askew. Had a wonderful interaction with Aaron at Finance, but did not get the expected rate on the financing. Love the Mercedes-Benz I bought for now but ti Had a wonderful interaction with Aaron at Finance, but did not get the expected rate on the financing. Love the Mercedes-Benz I bought for now but time will tell how it performs going forward. More
They provided me with great service and tried their best to fix all issues that I was concerned about while shopping for a vehicle. to fix all issues that I was concerned about while shopping for a vehicle. More
Dave and dealership were a pleasure to work with. Made the process seamless. Thanks again. Made the process seamless. Thanks again. More
Very professional. Explained everything so I was informed and knew what I was signing. I have been a customer for over 30 years and would not go anywhere else. Top no Explained everything so I was informed and knew what I was signing. I have been a customer for over 30 years and would not go anywhere else. Top notch team. More
BMW of Silver Spring is the ONLY BMW dealership I trust with my X5. Joe Diss is the Service Manager and he is so friendly. Joe makes me feel appreciated and respected every time I visit. He also goes out o with my X5. Joe Diss is the Service Manager and he is so friendly. Joe makes me feel appreciated and respected every time I visit. He also goes out of his way to make sure any repairs or service are completed. Grant King is my Service Advisor and has always treated me right, great with communication and never let me down! Be sure to ask for Grant, he is great! More
This is my second purchase from BMW of Silver Spring and I always have the most amazing experience. My salesperson Lonnie was the best! he answered all my questions and was truly a professional throughout t I always have the most amazing experience. My salesperson Lonnie was the best! he answered all my questions and was truly a professional throughout the entire sales process. I will not buy another BMW from anyone else other than Lonnie and the team at BMW of Silver Spring. More