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BMW of Westlake
Westlake, OH
4,565 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,565 reviews
June 08, 2023
Cory was very friendly and attentive. Got both my cars done in a timely manner. Got both my cars done in a timely manner. More
by PJCMPBELL35
Verified CustomerEmployees Worked With
Other Employees :
Jim Strunk, Christian Gufreda
June 08, 2023
I have 2 vehicles being serviced there and find the service writers responsive and clear on what needs to be done and associated cost. I like their upfront pricing on maintenance and purchased the 3 ye service writers responsive and clear on what needs to be done and associated cost. I like their upfront pricing on maintenance and purchased the 3 year oil change package for both vehicles. More
by JFRICHTL
Employees Worked With
June 08, 2023
Appointment was scheduled quickly. Everyone was friendly and efficient and the work was performed quickly Everyone was friendly and efficient and the work was performed quickly More
by EVANS2
Employees Worked With
June 08, 2023
Great folks who helped me in an emergency repair- thank you everyone in service department you everyone in service department More
by ERSCHLEMMER19
Employees Worked With
Other Employees :
Jim Strunk, Christian Gufreda
June 08, 2023
Adam is great. Fantastic communication and knowledge. Made the process go smoothly. BMW Westlake was perfect! Fantastic communication and knowledge. Made the process go smoothly. BMW Westlake was perfect! More
by ML
June 04, 2023
Great Service and ask for communication with the service department and the status of service. department and the status of service. More
by Cetind222@gmail.com
Employees Worked With
June 02, 2023
John Caruso and the Westlake team were professional and efficient in our dealings. I'm a first time BMW driver and they made the transition easy. efficient in our dealings. I'm a first time BMW driver and they made the transition easy. More
by Cindy
May 30, 2023
I have only 1 car and rely on replacement cars when I get service. BMW has always been generous with a loaner. Please increase your loaner fleet. Jim Strunk was great, he explained everything and reassure service. BMW has always been generous with a loaner. Please increase your loaner fleet. Jim Strunk was great, he explained everything and reassured us we had no serious difficulty. More
by RON_PRICE
May 30, 2023
The communication by representative Brittany was awesome! The service performed was timely and effective. The end. The service performed was timely and effective. The end. More
by Kzurinsky
Employees Worked With
