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BMW of Westlake
Westlake, OH
4,612 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,612 reviews
July 09, 2023
The customer service at this dealership was amazing and the associates were incredibly helpful and knowledgeable. the associates were incredibly helpful and knowledgeable. More
by TONYFREEMAN
Verified CustomerEmployees Worked With
July 08, 2023
As always they were fast, friendly and professional. In and out, with fresh coffee and wyfi In and out, with fresh coffee and wyfi More
by 00BUCK
Employees Worked With
July 07, 2023
Very courteous,reliable and knowledgeable. Also being precise to making sure everything on the vehicle is up to standard. Also being precise to making sure everything on the vehicle is up to standard. More
by EDUARTANTON
Employees Worked With
July 07, 2023
Corey was extremely helpful and got our car fixed quickly. He even got it hand washed which was a really nice bonus! quickly. He even got it hand washed which was a really nice bonus! More
by Alison
Employees Worked With
July 07, 2023
As always, Repairs were quick and efficient and were done on time in only one day done on time in only one day More
by Ray Z
July 07, 2023
Westlake BMW service department had good communication and fast service. I will continue to use them when needed. and fast service. I will continue to use them when needed. More
by AL32
Employees Worked With
Other Employees :
Jim Strunk, Christian Gufreda
July 05, 2023
My X1 stopped running- had to get a tow to dealership-was taken care of extremely fast and efficient-i'm sure there were other customers in for service but I felt like I was put at the head of the line taken care of extremely fast and efficient-i'm sure there were other customers in for service but I felt like I was put at the head of the line More
by LONORESTITT
July 04, 2023
The service team was professional and pleasant. My oil change was done in a timely manner. My oil change was done in a timely manner. More
by JURBAN0815
