Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,548 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,548 reviews
April 05, 2023
We had a great experience with this dealership the complete process perfect. John was very helpful and easy to work with. complete process perfect. John was very helpful and easy to work with. More
by Loscebulls
April 04, 2023
Great service! They were all so helpful and quick to fix the problem with my car. Very friendly and personable staff. I’ve always had great service with them! They were all so helpful and quick to fix the problem with my car. Very friendly and personable staff. I’ve always had great service with them! More
by Roshni120
Verified CustomerEmployees Worked With
Nate Lieb
April 04, 2023
Great service. This is my 4th vehicle purchase from. BMW Westlake. John is great and the service department goes above and beyond. This is my 4th vehicle purchase from. BMW Westlake. John is great and the service department goes above and beyond. More
by ANDY93
March 31, 2023
Reasonable prices and didn’t wait too long for service on my vehicle. Will return my vehicle. Will return More
by GUSTAVEKOEHN
Employees Worked With
March 30, 2023
great customer service, Britney is always great to work with as a service consultant thank you with as a service consultant thank you More
by levo6464
Employees Worked With
March 29, 2023
Thank you BMW Westlake for the awesome detail job! ! Everyone is always fantastic and the service is top notch!! ! Everyone is always fantastic and the service is top notch!! More
by christine
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda
March 29, 2023
I always have Great Customer Service when servicing my car there . Britney always goes above and beyond with making me happy. Everyone in the Service Department is Great with everything they do . Great As car there . Britney always goes above and beyond with making me happy. Everyone in the Service Department is Great with everything they do . Great Assets . More
by lauraeasley
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda
March 27, 2023
Good service and Cory is very professional and gets to the problem quickly and gives you the option you have the problem quickly and gives you the option you have More
by ANAS.HUSIEN
Employees Worked With
March 26, 2023
Best dealership in the Americas! White glove treatment by each and every member of the BMW team! Third time we’ve purchased a vehicle from this dealership! White glove treatment by each and every member of the BMW team! Third time we’ve purchased a vehicle from this dealership! More
by MEDATT1LO
