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BMW of Westlake
Westlake, OH
4,610 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,610 reviews
June 04, 2023
Great Service and ask for communication with the service department and the status of service. department and the status of service. More
by Cetind222@gmail.com
Employees Worked With
June 02, 2023
John Caruso and the Westlake team were professional and efficient in our dealings. I'm a first time BMW driver and they made the transition easy. efficient in our dealings. I'm a first time BMW driver and they made the transition easy. More
by Cindy
Verified CustomerMay 30, 2023
I have only 1 car and rely on replacement cars when I get service. BMW has always been generous with a loaner. Please increase your loaner fleet. Jim Strunk was great, he explained everything and reassure service. BMW has always been generous with a loaner. Please increase your loaner fleet. Jim Strunk was great, he explained everything and reassured us we had no serious difficulty. More
by RON_PRICE
May 30, 2023
The communication by representative Brittany was awesome! The service performed was timely and effective. The end. The service performed was timely and effective. The end. More
by Kzurinsky
Employees Worked With
May 27, 2023
My experiencing with speaking out a brand new car and purchasing has been fantastic! Delivery was super smooth and the Bmw Genius has been very helpful. I am very very thankful. Unfortunately after the f purchasing has been fantastic! Delivery was super smooth and the Bmw Genius has been very helpful. I am very very thankful. Unfortunately after the first several hundred miles I already have a light that has come on and getting on the schedule it’s over 30 days away for the service but otherwise everything has been great. Especially thankful to Jared in sales. Wow was he ever helpful and honest!! More
by SSTARR0
Employees Worked With
Other Employees :
Ian, Kelly in sales & Carol in the Title office have all been above and beyond fantastic!!
May 26, 2023
The service is good and the way brittany treat me was fantastic may be a little bit of not information concerning the failure of the car but I appreciate the way they treat me very happy 😀 fantastic may be a little bit of not information concerning the failure of the car but I appreciate the way they treat me very happy 😀 More
by NOEMAIL3
