BMW of Westlake

Great customer service and support it was great to receive text messages and videos of what services were performed receive text messages and videos of what services were performed More

Kelly Cavanagh is fantastic! She anticipated my needs and what I was looking for and she delivered! Everything went smoothly and I love my new car. The entire dealership is profe She anticipated my needs and what I was looking for and she delivered! Everything went smoothly and I love my new car. The entire dealership is professional and knowledgeable. This is the second used car that I have purchased from this dealership. I highly recommend them! More

My service appointment went very quickly and I was given all the information that I needed. The staff was super helpful and I was in and out quickly. all the information that I needed. The staff was super helpful and I was in and out quickly. More

This dealership was amazing. From the moment we entered we were greeted and assisted as if we were the only people on the premises (which we were not!). We were offered a beverag From the moment we entered we were greeted and assisted as if we were the only people on the premises (which we were not!). We were offered a beverage and very well taken care of. The hospitality was impeccable. Our sales associate, Jimmy, went above and beyond helping us with the right vehicle. He was very informative and kept us updated on the progress of the vehicles delivery time frame. He was genuine, never pushy, and truly helpful. This is our 1st foreign car purchase - as my husband is retired from Ford Motor Co! We LOVE the vehicle, but just as important, the knowledge and caring helpfulness that Jimmy Laumer offered! We had no hesitation or reservations about this new purchase because of him and because of Jimmy we look forward to being lifelong BMW of Westlake customers. Mike Delczeg was also so helpful on pickup showing us the bells and whistles! He’s was patient and answered all of our questions on all the newest and latest gadgets we never knew we needed!! Two other sales associates also came by Jimmy’s desk and welcomed us into the family. So impressed! A big THANK YOU to those at BMW Westlake. More

Very professional, knowledgeable, and low pressure. I would purchase my next BMW from this dealership I would purchase my next BMW from this dealership More

Great staff, Brittney was attentive and Curious rate 5 overall . Nice waiting area with good coffee overall . Nice waiting area with good coffee More

Great service. Kept me informed of what they were doing and the condition of my vehicle. Kept me informed of what they were doing and the condition of my vehicle. More

As always, great service and l appreciate the updates throughout the process. High five to Cory! throughout the process. High five to Cory! More

They are professional, fast and convenient, not to mention the first class waiting area with water and coffee mention the first class waiting area with water and coffee More

They were very nice and explained everything. This was my second time there and they answered all my questions. This was my second time there and they answered all my questions. More