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BMW of Westlake
Westlake, OH
4,594 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,594 reviews
October 26, 2022
The service was quick and friendly and I was happy to get a clean car in return. a clean car in return. More
by ALI_OOP
Verified CustomerEmployees Worked With
October 25, 2022
The entire purchasing process was efficient and enlightening. Starting with Ken Delk who was most helpful. Ken was very knowledgeable about the 2023 x7. He found one that matched what we wanted, enlightening. Starting with Ken Delk who was most helpful. Ken was very knowledgeable about the 2023 x7. He found one that matched what we wanted, worked with us on our trade-in and made the process easy. Product Genius Ian Filo was excellent. His knowledge of the vehicle was impressive. More
by plongville
October 24, 2022
Brittany was a great person to deal with, very helpful and listened to my concerns and listened to my concerns More
by ASTABB
Employees Worked With
October 22, 2022
I was impressed by the service rep who knew exactly what the service entailed and followed up with me later the service entailed and followed up with me later More
by VETSNET
Employees Worked With
October 22, 2022
Best dealership in the cleveland area. Service center is top notch. Appointments are given very fast. Clean waiting room. Fast service and very friendly employees. Service center is top notch. Appointments are given very fast. Clean waiting room. Fast service and very friendly employees. More
by FRANCKJAM
Employees Worked With
October 19, 2022
Over priced! Tail light repair they wanted 850 dollars. Bought the factory parts myself and repaired it for 82 dollars. Burned off ground wire that I believe BMW Tail light repair they wanted 850 dollars. Bought the factory parts myself and repaired it for 82 dollars. Burned off ground wire that I believe BMW should repair for free since it’s a world known issue! More
by YRGOLDIE365
Employees Worked With
Nate Lieb
October 18, 2022
My service advisor was Brittaney. My Recent visit to the Westlake BMW Service Department was amazing. Quick wonderful experience. I will return for future maintenance. My Recent visit to the Westlake BMW Service Department was amazing. Quick wonderful experience. I will return for future maintenance. More
by M.bodair
October 17, 2022
Made me use their financing and made me pay 15k over sticker. Sales guy was amazing tho and manager was nice. I would buy again simply because of Jerry. sticker. Sales guy was amazing tho and manager was nice. I would buy again simply because of Jerry. More
by DJC1827
October 15, 2022
The service department and care of my car was great would always recommend them to anyone always recommend them to anyone More
by BBERANS
Employees Worked With
