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BMW of Westlake
Westlake, OH
4,610 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,610 reviews
February 12, 2022
BMW Westlake went above and beyond to fix a problem created for me by another local BMW dealer. Now they have won our business for good. created for me by another local BMW dealer. Now they have won our business for good. More
by STEPHEN.HOEDT
Verified CustomerEmployees Worked With
February 12, 2022
I would of liked a lot more up front knowledge about needing to get a rental car and how long I was going to be without my car before I dropped it off. needing to get a rental car and how long I was going to be without my car before I dropped it off. More
by RW3
Employees Worked With
Jim Strunk
February 11, 2022
Cory and Kelly are fantastic. I needed to get a new set of winter tires Wednesday. Cory made it happen overnight. Thanks!! Kelly took care of the warranty mix up and Mike in Finance got it done. I Always e of winter tires Wednesday. Cory made it happen overnight. Thanks!! Kelly took care of the warranty mix up and Mike in Finance got it done. I Always enjoy the experience here. More
by Alan
February 10, 2022
I love BMW vehicles and will continue to purchase at Westlake love John and Ken Westlake love John and Ken More
by Joannehoward
February 09, 2022
John Redden was very professional and great to work with. The whole team and especially Ian, helped me to understand the amazing M440i and I love my new car! The whole team and especially Ian, helped me to understand the amazing M440i and I love my new car! More
by bdutt928
Employees Worked With
February 09, 2022
John Redden was great to work with. Great experience all around. Friendly and knowledgeable staff. around. Friendly and knowledgeable staff. More
by dave
Employees Worked With
February 08, 2022
From purchase to getting car serviced, always a pleasure, always done right the first time. always done right the first time. More
by JT
February 07, 2022
Always a nice place to visit and very attentative service. Clear communications on what is happening and costs associated. They took a video of the issue so you knew it was real. service. Clear communications on what is happening and costs associated. They took a video of the issue so you knew it was real. More
by PJBRESLIN
Employees Worked With
