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BMW of Westlake
Westlake, OH
4,963 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,963 reviews
December 21, 2022
I made an appointment for service of rear tailgate lift mechanism back in September. Drove all of the way up there from Medina. They sent me away without repairing the problem and I haven’t heard from them mechanism back in September. Drove all of the way up there from Medina. They sent me away without repairing the problem and I haven’t heard from them since. More
by Darbie
Verified CustomerEmployees Worked With
No one helped me or repaired my vehicle
December 20, 2022
No problem. Comfortable waiting space. Service advisor was fine. Oil change was done in less than an hour. Comfortable waiting space. Service advisor was fine. Oil change was done in less than an hour. More
by JIM@WILLEY.COM
Employees Worked With
December 19, 2022
Very professional from start to finish. Great job! Customer service gets two thumbs up. Keep it up. Great job! Customer service gets two thumbs up. Keep it up. More
by TA1963
December 16, 2022
Gerry Mancini is a fantastic sales representative. If you had a class to teach sales people how to do the job, then you should be sure to have him teach it! If you had a class to teach sales people how to do the job, then you should be sure to have him teach it! More
by jmieschnidt
Employees Worked With
Other Employees :
Gerry Mancini , Jim Strunk
December 12, 2022
This may have been the easiest vehicle transaction I have ever had! It was seamless and every person involved was a pleasure to speak with. ever had! It was seamless and every person involved was a pleasure to speak with. More
by Lori G.
December 11, 2022
Steve David is one of your best managers you have and we will keep coming back to his dealership to purchase our family cars. 👍 will keep coming back to his dealership to purchase our family cars. 👍 More
by JMKASICKY
December 10, 2022
$66. 95 to replace wiper blades. That's my review. I've examined the invoice several times. $66.95. 95 to replace wiper blades. That's my review. I've examined the invoice several times. $66.95. More
by WTKIICK
Employees Worked With
