Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,577 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,577 reviews
September 17, 2021
Westland BMW completely took care of our oil change and has consistently treated us respectfully and politely each and every visit. Due to their professionalism, I only use Westlake BMW to service our X5d. has consistently treated us respectfully and politely each and every visit. Due to their professionalism, I only use Westlake BMW to service our X5d. I like how responsive they are and detailed their analysis’ are at each visit. Overall a truly great experience. More
by KYLEPLEYDEN
Verified CustomerEmployees Worked With
Nate Lieb
September 16, 2021
I don't have anything significant to add to the conversation. Thank you for everything. conversation. Thank you for everything. More
by TERRELL.PRUITT
September 15, 2021
Jerry Mancini, Dirk Steffen, and Mike Niedzwiecki exceeded our expectations for our 2022 X7 purchase. exceeded our expectations for our 2022 X7 purchase. More
by halhaller
September 15, 2021
I had a great experience with Corey. He was courteous and professional. Kept me up to date on when my car would be ready. When I picked up my car and it had been washed and the floor mats were cleaned and w professional. Kept me up to date on when my car would be ready. When I picked up my car and it had been washed and the floor mats were cleaned and washed too. More
by ReneeSeybert
September 15, 2021
Jerry Mancini, Dirk Steffen, and Mike Niedzwiecki exceeded our expectations for our 2022-X7 purchase. exceeded our expectations for our 2022-X7 purchase. More
by halhaller
September 15, 2021
Brittany was a huge help and kept me updated throughout with any delays. I will be back for all future service needs! with any delays. I will be back for all future service needs! More
by JODIRAE78
September 14, 2021
Brittany was extremely helpful in coordinating the full service and explanations in a very timely and helpful manner service and explanations in a very timely and helpful manner More
by CRAIGSCHULTZ89
Employees Worked With
September 14, 2021
Very fast service, professional and great communication. Clean waiting area. Nate did a great job, thank you. Mark the technician did a great job explaining what needed to be serviced on my vehicle. Clean waiting area. Nate did a great job, thank you. Mark the technician did a great job explaining what needed to be serviced on my vehicle. More
by DAVID.HOUT
Employees Worked With
Nate Lieb
