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BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,547 reviews
August 26, 2021
Customer service is always great at this dealership. Jim is always awesome and helpful! Each time my car is serviced he’s always a pleasure. is always awesome and helpful! Each time my car is serviced he’s always a pleasure. More
by airica1@hotmail.com
Verified CustomerEmployees Worked With
Jim Strunk
August 25, 2021
Very good service, and very professional, highly recommended. They tell you exactly what’s wrong with your vehicle. Plus no pressure on the customer to have service done. recommended. They tell you exactly what’s wrong with your vehicle. Plus no pressure on the customer to have service done. More
by Steven
Employees Worked With
Nate Lieb
August 25, 2021
These people have it down to a science, fast, clean, accommodating and friendly, this is what all service should be like. I have been with Ganly BMW for over 20 years accommodating and friendly, this is what all service should be like. I have been with Ganly BMW for over 20 years More
by Bernie B
Employees Worked With
August 24, 2021
Jerry Mancini! Bought a new 2022 X3. Awesome communication and easy professional process! No pressure. Traded in a Jeep, strong straight forward offer for my jeep from the beginning. I would ref communication and easy professional process! No pressure. Traded in a Jeep, strong straight forward offer for my jeep from the beginning. I would refer to any family or friend! VERY HAPPY More
by aeaster47
Employees Worked With
August 24, 2021
Good experience leading my car. Kelly did a nice job during sales process and was very responsive. Ian was outstanding on tech support. Overall nice dealership. Did nothing t get any price break which w during sales process and was very responsive. Ian was outstanding on tech support. Overall nice dealership. Did nothing t get any price break which was disappointing More
by DSUNKLE
August 23, 2021
I bought a 2008 328I Convertible, our first. We were treated fairly. Our salesman, Jimmy Laumer was knowledgeable and timely. I didn't feel my time was wasted. The whole process seemed streamlined. treated fairly. Our salesman, Jimmy Laumer was knowledgeable and timely. I didn't feel my time was wasted. The whole process seemed streamlined. More
by jcunni2836
August 23, 2021
Fastest and easiest way I have ever had to buy a new vehicle. Quick and painless process for ordering, finance, and delivery. A different experiential anything I have had before at any other dealers vehicle. Quick and painless process for ordering, finance, and delivery. A different experiential anything I have had before at any other dealership More
by DBWHITE
August 22, 2021
I was so delighted when Jim knowing I had been unable to program my garage door opener called and came out to my house with another and took care of it. You are all pros which was demonstrated throughout th program my garage door opener called and came out to my house with another and took care of it. You are all pros which was demonstrated throughout the whole process of my new BMW purchase. More
by JEFFSANSON
Employees Worked With
August 20, 2021
Everyone is receptive and attentive to the needs that I had. They answered all questions clearly and carefully and asked if I had any further ones. The car was clean and ready when they were finished. Grea had. They answered all questions clearly and carefully and asked if I had any further ones. The car was clean and ready when they were finished. Great service! More
by BKWRKBOB
Employees Worked With
Nate Lieb
