Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,546 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,546 reviews
May 05, 2021
Excellent Service, great customer service and technical explanation. Utilized service for a 2000 BMW Z3 Roadster--had no worries getting the work done right. Highly recommend. explanation. Utilized service for a 2000 BMW Z3 Roadster--had no worries getting the work done right. Highly recommend. More
by JKUCBEL
Verified CustomerEmployees Worked With
May 05, 2021
Great dealership working with the folks in Service is always a pleasure. Have had my car for 10 years and have had zero issues with the folks at Ganley in keeping the car maintained and going through the always a pleasure. Have had my car for 10 years and have had zero issues with the folks at Ganley in keeping the car maintained and going through the years. More
by marybethandtom111
May 05, 2021
Did an excellent job of fixing the problem and keeping me up to date while performing the work. Jim was very friendly and professional. Thank you for all your work! up to date while performing the work. Jim was very friendly and professional. Thank you for all your work! More
by TADELSBERG
May 05, 2021
BMW of Westlake was great. I had to take my car in for an Air Bag recall. They got me in and out quickly...washed my car. Excellent service! an Air Bag recall. They got me in and out quickly...washed my car. Excellent service! More
by MURRIEISPHORDING
Employees Worked With
Other Employees :
Nate Lieb, Carl Whelpley, Christian Gufreda
May 05, 2021
John was able to get me in the same day with a dead battery with a moments notice. John has helped me out twice in rare immediate situations. Thanks so much John! battery with a moments notice. John has helped me out twice in rare immediate situations. Thanks so much John! More
by LWFOUR80
Employees Worked With
May 05, 2021
Great service from John. He was able to order my car and have it come in exactly when I wanted. Very professional throughout the process. have it come in exactly when I wanted. Very professional throughout the process. More
by RSEVERA33
May 05, 2021
I have dealt with John Cordell on numerous occasions and he has always been accommodating to my concerns and needs. It has been a pleasure to deal with John when getting service for my BMW. he has always been accommodating to my concerns and needs. It has been a pleasure to deal with John when getting service for my BMW. More
by BMWARNICA
Employees Worked With
May 05, 2021
Truly felt like I was in well mannered society with service that exceeds expectations. It felt comfortable and relaxing knowing that I can place my trust in high professionalism displayed by dealership service that exceeds expectations. It felt comfortable and relaxing knowing that I can place my trust in high professionalism displayed by dealership staff. More
by Abay Suleimenov
Employees Worked With
May 05, 2021
Nate was Very professional and gave me a breakdown of what exactly my vehicle needed would trust this dealerships advice based on how i was treated excellent service what exactly my vehicle needed would trust this dealerships advice based on how i was treated excellent service More
by NABSTER216
Employees Worked With
Nate Lieb
