BMW of Westlake

Cassie has been taking care of me for over 13 years. She is an asset to your organization. Her ability to clearly state the issues with your car and her friendliness keep me coming back is an asset to your organization. Her ability to clearly state the issues with your car and her friendliness keep me coming back More

The ultimate driving machine and the ultimate buying experience at the ultimate BMW dealership! This was my second purchase with Jerry and Adam, and can't ever imagine going anywhere else. experience at the ultimate BMW dealership! This was my second purchase with Jerry and Adam, and can't ever imagine going anywhere else. More

The service team has always been responsive and professional, would highly recommend them. They provide cost effective and professional recommendations to services needed and always communicate in professional, would highly recommend them. They provide cost effective and professional recommendations to services needed and always communicate in a timely manner. More

This car is absolutely amazing! I had some initial doubts about the price of the car, but I can say without a doubt it was well worth it! Kelly was super helpful and worked with us to secure the car before a about the price of the car, but I can say without a doubt it was well worth it! Kelly was super helpful and worked with us to secure the car before anyone else could. Amazing experience. More

Excellent service! Jimmy made the process of leasing my new beautiful BMW as painless as possible! We appreciated his help immensely. Pleasure to work with the staff at Westlake BMW. new beautiful BMW as painless as possible! We appreciated his help immensely. Pleasure to work with the staff at Westlake BMW. More

I really like the text message dialogue. That allowed me to work wherever I was most comfortable rather than a designated area. The seating was very comfortable, I also appreciate the friendly staff, h to work wherever I was most comfortable rather than a designated area. The seating was very comfortable, I also appreciate the friendly staff, high quality service to the car, and the convenient location More

Great buying experience from start to finish! Great communication in the process of buying the car all the way to delivering to Iowa. Would definitely do business with this dealer again! communication in the process of buying the car all the way to delivering to Iowa. Would definitely do business with this dealer again! More

Service staff is excellent! Thanks for taking care of us Service staff is excellent! Thanks for taking care of us Cassie. Helped transfer the maintenance warranty and saved us a few dollars on future oil Service staff is excellent! Thanks for taking care of us Cassie. Helped transfer the maintenance warranty and saved us a few dollars on future oil changes. More

I bought a BMW 428i from Travis and I wanted to acknowledge the great job that Travis did. I really appreciate his display of professionalism. I saw the car online and they didn’t have the photo’s acknowledge the great job that Travis did. I really appreciate his display of professionalism. I saw the car online and they didn’t have the photo’s uploaded yet. He took the time to send me a detailed video of the car and explained some of the options to me. I had another BMW same model at another dealership and he helped me make an educated decision by doing a comparison with me. If you're looking for a BMW in the Cleveland area I strongly recommend Travis and Grantley BMW. More

I am the car owner but my husband brought the car in for service because I was working. I received a text message telling me if I need anything during my visit I should reply to the text. I replied by telli service because I was working. I received a text message telling me if I need anything during my visit I should reply to the text. I replied by telling them my husband was there and providing his phone number so that they could text him directly. He says they never texted him and he would have appreciated updates while he was waiting. More