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BMW of Westlake
Westlake, OH
4,607 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,607 reviews
September 22, 2020
Cassie & the entire team were all Exceptional! From start to finish - they took care of getting my tire replaced in a prompt fashion! Thank You! to finish - they took care of getting my tire replaced in a prompt fashion! Thank You! More
by LBUSH4782
Verified CustomerEmployees Worked With
Cassie Thadeus
September 21, 2020
This was the best car buying experience I’ve ever had. Nez was a great communicator, took care of everything ahead of time, and got me in and out of the dealership with a great car at a very fair price. A Nez was a great communicator, took care of everything ahead of time, and got me in and out of the dealership with a great car at a very fair price. As a single mom, he accommodated my needs to create a very positive experience!! Ian and Mike were also both excellent to work with. Ian was very detailed and polite as he taught me all about how the car works and Mike was a genuinely nice guy who also streamlined the financing process. I felt very taken care of at BMW of Westlake! More
by JessyArcher
September 20, 2020
Jerry is knowledgeable, very easy going and made my purchase easy. He sold my daughter a car as well and was helpful with her first car purchase. purchase easy. He sold my daughter a car as well and was helpful with her first car purchase. More
by plutt.tj
September 18, 2020
Very pleased with my first visit to this location. Service was great. Cassie was very pleasant and answered all of my questions. I will return and recommend to friends. Service was great. Cassie was very pleasant and answered all of my questions. I will return and recommend to friends. More
by DAVID.HOUT
Employees Worked With
Cassie Thadeus
September 15, 2020
It’s my favorite store! They always get me taken care of right the first time! Cassie in service is an absolute rock Star and so is Steve the Manager. right the first time! Cassie in service is an absolute rock Star and so is Steve the Manager. More
by JESSE36
Employees Worked With
Cassie Thadeus, Steve David
September 15, 2020
This is my second time working with Jerry Mancini, and he is great. Quick process, and he found some additional discounts for my purchase! Thanks! is great. Quick process, and he found some additional discounts for my purchase! Thanks! More
by tmatteson
September 12, 2020
Our experience was wonderful! Ask for Jerry Mancini, he was so helpful!!! We were looking at a used Cadillac for our teen, and the deal was Great! was so helpful!!! We were looking at a used Cadillac for our teen, and the deal was Great! More
by Ebiroc
Employees Worked With
September 11, 2020
All I can say is wow. I drove two hours and 15 mins three weeks ago on a Saturday to look at a one owner trade in it was flawless. And the car is great. Great deal. And the salesmen Greg great guy three weeks ago on a Saturday to look at a one owner trade in it was flawless. And the car is great. Great deal. And the salesmen Greg great guy one of my best experiences ever. I will always by my cars there it’s worth the drive LOVE THE CAR It’ More
by JOHNSITAR128
