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BMW of Westlake

Westlake, OH

4.8
4,600 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,600 reviews

July 24, 2019

Complete, informative and responsive Price on seat belt repair was ridiculous and excessive. I would not have this service done. It was not logical Chris tried to work thru this issue More

by Bdmsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gufreda
July 23, 2019

best experience I ever had in buying a car I am 76 years old and a widow for many years. My experience in buying a car today at BMW of Westlake is the best I have ever had. More

by Janie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Braun
July 23, 2019

Quality vehicle purchased from a quality dealer John Caruso is an excellent BMW sales person. This is our second purchase with John offering very professional sales service. Over the years we have e More

by Bimmerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
July 23, 2019

Very professional John and Adam were very professional. Very easy to work with, no unnecessary pressure tactics or games, just up front and honest. Would highly recomme More

by alexquay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2019

Great service This is the third car I bought from this dealership. Ask for Kelly Cavanagh. She is the best sales person that I have ever met. The BMW Genius lived More

by Steve Hupster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2019

Great Service I was able to get my car in quickly for repair and get a loaner. The car was having an issue, which was accurately diagnosed. Repairs were made timely More

by rwr514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Gufreda
July 18, 2019

Knowledgeable and professional. Everyone at the Dealership was courteous, professional, and knowledgeable. The entire buying experience gave me confidence with the vehicle and the d More

by TRUFFING
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2019

Super experience Greg was awesome, I told him what I was looking for in price and finance over the phone. He got back with quickly. Once I arrived the vehicle was out More

by S.THOMAS1962
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Kasmer, Steve David
July 17, 2019

New Tires Cassie and the service crew where great, needed to get in and out quickly since I was leaving the next day for a trip. The parts guys got me a great p More

by UDO.KOEHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Cepek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron LaPorte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connie, Cassie Thadeus
July 16, 2019

Great service. Fixed car and got it back as promised. Great service. Took care if the issue on my car. Received car back the day it was promised. The loaner car was great to have since the repair on my ca More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N. Asel, Christian Gufreda
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