BMW of Westlake

Purchased remotely from PA!!! I was a bit hesitant on purchasing a car remotely from PA; not laying eyes on the vehicle / test driving; however Ken made me feel at ease during the I was a bit hesitant on purchasing a car remotely from PA; not laying eyes on the vehicle / test driving; however Ken made me feel at ease during the complete process. The car simply checked all my boxes; and Ken made the stress of negotiating / purchasing hassle free -Evan More

Great Experience It is my first BMW and I had a great experience at BMW of Westlake. Ken was very responsive and made it quick and easy. The paperwork was super quic It is my first BMW and I had a great experience at BMW of Westlake. Ken was very responsive and made it quick and easy. The paperwork was super quick and the the run through of the car by the genius Nate was thorough and efficient. More

Made my first purchase amazing! John and Nate made my first BMW purchase and amazing and painless experience! John easy and fun to work with and listens to what you want. Nate is e John and Nate made my first BMW purchase and amazing and painless experience! John easy and fun to work with and listens to what you want. Nate is excellent and helpful explaining the technology in the car! Thanks everyone for making my experience a wonderful one! More

Seamless and Stressfree Process Could not have asked for better experience! Every person we dealt with was a pleasure and made what is usually a daunting process, a pleasure! John Ca Could not have asked for better experience! Every person we dealt with was a pleasure and made what is usually a daunting process, a pleasure! John Caruso was able to provide us all the education we needed to help guide us to the best fit for our family and our finances. Nate Lieb recognized our timeframe, and hit it out of the park with being sure we knew how to best enjoy our new purchase! Would not hesitate to recommend this dealership and would look to them again to stay in the BMW family! More

Great buying experience with Chad Cyrus at BMW of Westlake From the test drive to the final sale, Chad was attentive and responsive. There was zero pressure from the test drive to final delivery of the vehicl From the test drive to the final sale, Chad was attentive and responsive. There was zero pressure from the test drive to final delivery of the vehicle. In today's world, consumers can and do most of their own research. We want pricing information, pictures, and quick turnaround on our questions. This is simply the reality of our world today. Chad had no problem working with me this way, and I appreciate that. Oh by the way, I ended up with a great car at a great price too. Thanks Chad and BMW of Westlake! 2018 M240i XDrive Convertible 8spd auto More

Great experience Staff very pleasant and friendly. Professional but made you feel comfortable making sure that every question was answered. Never pressured you into an Staff very pleasant and friendly. Professional but made you feel comfortable making sure that every question was answered. Never pressured you into anything but gave you options from which to choose. Staff goes out of their way to make certain that your experience with buying a car is memorable. Thank you guys More

Fantastic! John Caruso is the best! Wonderful experience with John and Nate Lieb! John makes the whole process very comfortable. You feel like family. Very trustworthy and professional. Wonderful experience with John and Nate Lieb! John makes the whole process very comfortable. You feel like family. Very trustworthy and professional. Nate - patient,great! More

excellent They were accomodating, pleasant , helpful and reasonable. the communication was superb and all of my questions and concerns were answered in a tim They were accomodating, pleasant , helpful and reasonable. the communication was superb and all of my questions and concerns were answered in a timely manner. Very pleasant to work with. More

New suv purchase This is my second purchase at BMW of westlake. Jerry made the visit and deal well worth it. Will always go there for my next vehicle. This is my second purchase at BMW of westlake. Jerry made the visit and deal well worth it. Will always go there for my next vehicle. More

Couldn’t be happier I walked into the dealership and was immediately greeted by Jimmy Laumer. Jimmy helped guide me through the car buying process and was very patient du I walked into the dealership and was immediately greeted by Jimmy Laumer. Jimmy helped guide me through the car buying process and was very patient during my decision making process. He was knowledgeable about the product and didn’t try to “sell” me, which I fully appreciated. Upon leaving, every associate I came in contact with was extremely pleasant. I highly recommend BMW Westlake!!! You’ve gained my continued business. More