BMW of Westlake

Leased BMW 540i X Drive 2018 Great experience. I would lease or buy from this dealership again in the future. Ken Delk provided an excellent service and helped getting me a good d Great experience. I would lease or buy from this dealership again in the future. Ken Delk provided an excellent service and helped getting me a good deal. More

Smooth buying experience I purchased m y 1st used car (a BMW) after many years of driving new Porches and BMWs. The salesman, Steve Mihalic was a pleasure to deal with. No s I purchased m y 1st used car (a BMW) after many years of driving new Porches and BMWs. The salesman, Steve Mihalic was a pleasure to deal with. No surprises. More

BMW Westlake's finest I had the most pleasant experience at the BMW Westlake. They made us feel very important and special. Ken Delk and his team helped us make sound decis I had the most pleasant experience at the BMW Westlake. They made us feel very important and special. Ken Delk and his team helped us make sound decisions on options and savings. I started with a small 3 series in 2011 just to see if I would like the drive. I had the 4 series after enjoying the 3 series. Now I am on to the 2018 540 i series and loving it with an add on 2017 340 i for my son ! I am looking forward to working with them again after three years and refer friends in the meantime. More

Effortless and enjoyable Nate was extremely helpful and made the process very easy. I never felt rushed and he took the time to listen and work with me. Nate was extremely helpful and made the process very easy. I never felt rushed and he took the time to listen and work with me. More

Thanks Jerry! Jerry Mancini was our salesman. Worked with us, very knowledgeable and we felt very comfortable that we were getting a great car. He explained everyt Jerry Mancini was our salesman. Worked with us, very knowledgeable and we felt very comfortable that we were getting a great car. He explained everything and took the time to show us how all the options worked. Thanks Jerry! More

Easiest car buying experience I’ve had To date I’ve purchased about 20 cars at dealerships ranging from south western Virginia throughout West Virginia and Tennessee. And now Westlake in no To date I’ve purchased about 20 cars at dealerships ranging from south western Virginia throughout West Virginia and Tennessee. And now Westlake in northern Ohio. Worked out 99% of the details on the phone as we knew exactly which vehicle we wanted. We did this since this dealership is 6 hours from our home. Steve our salesman answered all of our questions as well as got out approval and trade in appraisal ahead of Time to ease the process. Arrived and the x5 was waiting in the bay for us to look over before we took it for a drive we are extremely happy with our purchase as well as the service we received from the dealership. We were greeted by numerous staff members and offered refreshments and coffee as we waited. Nez the BMW genius went over all of the details of the technology inside and outside of the vehicle after the trade and made sure we were comfortable with it before leaving. We will definitely be looking there for our next trade. Even with the distance it is from our home. More

Certified BMW 435x Buying Experience Nate is a very professional sales advisor, and he is also very patient to his customers. always gives me his personal perspective. Don is from the dep Nate is a very professional sales advisor, and he is also very patient to his customers. always gives me his personal perspective. Don is from the department of parts, he introduces and explains everything for me. I had a great experience at BMW of Westlake. More

BMW X5 Buying Experience John Caruso is an excellent sales advisor. This past week visited dealership to look at X5 Diesel and was totally impressed with him and the vehicle. John Caruso is an excellent sales advisor. This past week visited dealership to look at X5 Diesel and was totally impressed with him and the vehicle. He listened to requirements and was spot on with handling the entire transaction. Also a great deal of praise for Mike Niedzwiecki who made the financial paperwork completely painless. Would recommend all of them highly! More

Steve Mihalic is not your typical sales Advisor. Steve is a top notch sales advisor.very professional always gives me his personal attention,never hesitates to reach out to me. I would recommend Ste Steve is a top notch sales advisor.very professional always gives me his personal attention,never hesitates to reach out to me. I would recommend Steve to my friends and family .I love his pleasant approach and always there is smile when he greets his clients . More

Amazing service AND The Ultimate Driving Machine I found THE car I wanted 185 miles from home. I worked with Jerry Mancini via phone and email for a few days hammering out a deal. Jerry was a pleas I found THE car I wanted 185 miles from home. I worked with Jerry Mancini via phone and email for a few days hammering out a deal. Jerry was a pleasure to work with and BMW Product Genius Nez Faraj made sure I got an education on all of the features and how-to's. This was the best car buying experience I've had. I highly recommend BMW of Westlake and if you are looking to buy, call Jerry Mancini! More