BMW of Westlake

comfortable they made me feel very comfortable , and important. It was a nice feeling. they answered all my questions. John Caruso's name didn't come up with th they made me feel very comfortable , and important. It was a nice feeling. they answered all my questions. John Caruso's name didn't come up with the other two names I listed, and I don't understand why he was the dealer that helped me with my purchase and did an excellent job. More

Great experience From beginning to end, this is how a car buying/leasing experience should be. No pressure at all, very honest and transparent throughout, great commun From beginning to end, this is how a car buying/leasing experience should be. No pressure at all, very honest and transparent throughout, great communication during the ordering/production/delivery process, and a super friendly team! When Alicia Taylor first approached me on the lot I was just browsing on a whim, and it was her friendliness, professionalism, and total lack of pressure that convinced me to explore the idea of a BMW further. From that moment on she helped me order the exact car I wanted, worked through the finances (including my trade) to my complete satisfaction, kept me up to date on every step of production and delivery, and celebrated with me when the car arrived! I would recommend Alicia and the team at BMW of Westlake to anyone without hesitation. More

Great Inventory - Great Service - Great Team BMW of Westlake knows how to take care of business and make you feel special. We had multiple test drives of various new and used models. The team was BMW of Westlake knows how to take care of business and make you feel special. We had multiple test drives of various new and used models. The team was great at showing the differences and at the end we walked away with an incredible value. The resident "geniuses" are also fantastic to get you up to speed on all your BMW can do. More

Excellent Very professional and responsive. John Redden was very helpful. Beautiful facility and great location. I would be happy to purchase from this dealer Very professional and responsive. John Redden was very helpful. Beautiful facility and great location. I would be happy to purchase from this dealership in the future. More

Amazing!! No pressure, quick and easy!! This was the best car buying experience I have ever experienced! John Redden was extremely nice and welcoming from the minute we walked in. His produc This was the best car buying experience I have ever experienced! John Redden was extremely nice and welcoming from the minute we walked in. His product knowledge, and ability to work with us was tremendous. Their whole team at BMW of Westlake made our buying experience amazing. I will pass the word on to everyone I know in the market for a new BMW. John Redden delivered an amazing experience for us. Thank you BMW of Westlake! More

They delivered! Greg Kasmer was very professional from the first day that I met him. He provided excellent advice and product knowledge about regarding the vehicle th Greg Kasmer was very professional from the first day that I met him. He provided excellent advice and product knowledge about regarding the vehicle that I was considering. While Greg handled the field action, Dan Walker provided fantastic assistance administratively and closed the deal. It was a pleasure working with these two gentlemen and I hope to have the same experience in August in the purchase of a vehicle for my wife. More

Quick and easy, no hassle. dealership had a nice selection of cars in all price ranges. I traded in a high end luxery vehicle into a pre owned well maintained certified vehicle dealership had a nice selection of cars in all price ranges. I traded in a high end luxery vehicle into a pre owned well maintained certified vehicle with warranty. Was very easy working with Q and team. I would recommend this dealer and staff to anyone looking for their next vehicle. More

Stress free Steve and Q were fantastic - they are both benevolent, no nonsense guys that have a high level of integrity - they made the process of buying a BMW si Steve and Q were fantastic - they are both benevolent, no nonsense guys that have a high level of integrity - they made the process of buying a BMW simple and stress free. I have the upmost trust that they are going to give me the best price and package they are able to. They treated me like family and eliminated all the headaches of buying a new car. That is what you need when buying a car as a busy professional. If you are looking to get a BMW, these are the two to talk to. More

Out of state buyer, great experience Alright, so really just one state over, but I worked with Q Shirazi when my dream car showed up at a dealership a few hundred miles from home. Getting Alright, so really just one state over, but I worked with Q Shirazi when my dream car showed up at a dealership a few hundred miles from home. Getting him on the phone I realized that he was a true car enthusiast and immediately made me feel comfortable with purchasing a pre-owned, high end car sight-unseen from a distance. He did a great job getting me information and pictures, even offering to video chat if needed. When it came time to handle the paperwork, everything was easy going and he worked closely with manager Steve David and fiance specialist Dan Walker to make sure the care was prepared just the way I wanted it, delivered on time and with a great deal on financing. The deal would not have been possible without him! When the car arrived everything was perfect and the whole deal took just over a week from state to finish. Great experience, highly recommended. More

Bought My Dream Car This was my 2nd purchase from BMW of Westlake South however this time it was for me and not my son! My sales guy Q Shirazi was able to get me into my This was my 2nd purchase from BMW of Westlake South however this time it was for me and not my son! My sales guy Q Shirazi was able to get me into my Porsche Carrera 4s Cab which I have been looking for and I had been looking for a year or so. He had remembered I was looking and sure enough they had one come in with the exact options and color! Knowing Q Shirazi had a passion for vehicles he was able to give me a full description of the vehicle before I had even seen it and told him to take a deposit and hold it for me till I came back in town. I landed went straight to the dealership and it was immaculate and ready to go. I hope to keep doing business with this dealership and Q Shirazi. The manager Steve David is also very professional and has a great team with fair pricing and quality vehicles. Thank You More